Patient Registrar – Main Clinic LR (FTD)

Arkansas Heart Hospital; Little Rock (AR); Presencial; USD 32.000 - 40.000; Jornada completa

Descripción de la vacante

Arkansas Heart Hospital, LLC. is seeking a patient admissions registrar to manage the intake process for patients across clinic, hospital, ER, and day hospital settings.

You will collect demographic and billing details, verify information, and act as a cashier as needed. The role includes admitting patients, explaining policies, assigning rooms when applicable, coordinating with nursing and outpatient departments, and ensuring smooth transitions through the registration process in a fast-paced

Formación

• Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Responsabilidades

• Admit/register patients for office visit, procedure, diagnostic testing or admission to the hospital.
• Explain policies and gather necessary information and signatures per hospital policy.
• Assign patient to a room and notify nursing station when admitting to hospital; arrange transport.
• Greet patients, families, and visitors at registration desk with courtesy.
• Coordinate with departments and insurance to complete admission and pre-certification processes.

Conocimientos

Customer service

Communication skills

Teamwork

Descripción del empleo

This position is responsible for admitting/registering patients to the appropriate department (i.e., clinic, hospital, emergency room, day patient) within the facility. Accumulates and enters all necessary demographic and billing information in the computer system with timeliness and accuracy. May act in the capacity of a cashier.

Primary Duties:

• Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
• Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
• If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
• Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
• Performs pre-admission functions as defined in hospital policy.
• May perform pre-certification/benefit verification processes in an efficient and timely manner.
• UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
• Registration will contact UHC upon notification of IP status to initiate pre-cert.
• Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
• Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
• Ensures patient and family needs are met and addressed while they are in lobby areas.
• Remains focused on Delighting our Customers.
• In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
• May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Qualification/Specifications:

• Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.