Patient Registrar

Shriners Children's; Lexington (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Shriners Hospitals for Children in Lexington, KY seeks a Patient Registrar to welcome families and register patients accurately, collecting demographic and insurance information and guiding them through the check-in process.

The role emphasizes compassionate service, efficient EMR data entry, and coordination with clinic schedules. High school diploma required; experience in scheduling and registration preferred; clinical knowledge helpful.

Qualifications

• High school Diploma/GED required.
• Experience in scheduling and registration preferred.
• Clinical experience with knowledge in medical procedures, terminology and documentation.

Responsibilities

• Register patients accurately and collect demographic and insurance information.
• Schedule or reschedule clinic appointments.
• Ensure patients are properly registered in the EMR for outpatient visits.
• Orient new patients and families to the Outpatient department.

Skills

Patient registration

EMR familiarity

Customer service

Education

High school diploma or GED

Tools

EMR systems

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

Job Summary

The Patient Registrar is responsible for accurately and efficiently registering patients, collecting demographic and insurance information, and ensuring a positive and welcoming experience for patients and families at Shriners Hospitals for Children.

Key Responsibilities

• Schedules or reschedules clinic appointments
• Ensures outpatients scheduled for visits are registered in the EMR
• Sends written notifications of regularly scheduled appointments to patients and families.
• Orients all new patients and families to the Outpatient department

Required Qualifications

• High school Diploma/GED

Preferred Qualifications

• Experience in scheduling and registration
• Clinical experience with knowledge in medical procedures, terminology and documentation
  Compensation is determined based on years of relevant experience and departmental equity.