Patient Referrals & Care Coordination Specialist

Novella Infusion, LLC; Marlborough (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and 401K

Modern facility with cutting-edge care

Job summary

Novella Infusion, LLC in Marlborough, MA is seeking a detailed and compassionate Medical Assistant for a full-time role in a fast-paced healthcare setting. You will provide administrative support, assist with referrals, manage inventory, greet patients, verify insurance, and help with EMR updates.

Ideal candidates have a high school diploma (MA certification a plus) and experience in medical administration. Proficiency with EMR software and office tools is expected in a modern clinic environment.

Qualifications

• High school diploma or equivalent; MA certification is a plus.
• Previous healthcare administrative or medical assistant experience preferred.
• Proficient in office software.
• Ability to lift up to 50 lbs.

Responsibilities

• Administrative Support: Answer phone calls, respond to inquiries, relay messages.
• Referrals: Manage patient referrals to specialists, coordinate follow-ups, inform patients.
• Inventory Management: Monitor medical and office supplies, place orders, ensure proper storage.
• Patient Interaction: Greet and assist patients at check-in/check-out, verify insurance, collect payments.
• EMR Maintenance: Document findings, appointments, updates in EMR system.
• Lab Work: Prepare and process lab samples, ensure proper labeling and documentation.

Skills

Organized multitasker

Customer service

Tech-savvy

Strong communicator

Education

High school diploma

Medical Assistant certification

Tools

EMR systems

Office software

Job description

Novella Infusion, LLC in Marlborough, MA is seeking a detailed and compassionate Medical Assistant for a full-time role in a fast-paced healthcare setting. You will provide administrative support, assist with referrals, manage inventory, greet patients, verify insurance, and help with EMR updates.

Ideal candidates have a high school diploma (MA certification a plus) and experience in medical administration. Proficiency with EMR software and office tools is expected in a modern clinic environment.