Patient Referral Liaison

Catholic Health; Melville (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Paid time off

Generous tuition assistance

Defined benefit pension plan

Job summary

Catholic Health in Melville, NY is looking for a Patient Referral Liaison to review patient referrals, verify insurance, and schedule appointments within a busy call center. Candidates should possess a GED or high school diploma, with two years of clinical experience and excellent communication skills. The role offers a base salary ranging from $20.00 to $25.00 per hour, along with a strong benefits package that supports personal and professional development.

Qualifications

• Two years of related experience in a clinical environment.
• Ability to prioritize and analyze work tasks effectively.
• Basic knowledge of anatomy is required.

Responsibilities

• Review referrals in the EMR and call patients.
• Verify insurance authorizations and schedule appointments.
• Work closely with ambulatory practices and maintain confidentiality.

Skills

Communication skills

Organizational skills

Data entry experience

Knowledge of medical terminology

Teamwork ability

Education

GED or high school diploma

Completion of professional training program

Tools

EMR scheduling

Payer portals

Job description

Overview

• Full Time
• Paid time off

Monday- Thursday 10AM-6 PM Fridays 9Am-5PM

• Full Time
• Benefit eligible
• Pension eligible
• Paid time off

When it comes to our health, Long Islanders have a choice. A great many choose Catholic Health, an integrated health care system with deep roots on Long Island. We are known for our rich heritage, founded in faith, serving the needs of our community for more than one hundred years.

Our vision is to be the preferred health care system on Long Island for patients, doctors and staff.

Providing quality services with great compassion is what sets us apart from other health systems. We see patients and their families as unique human beings, with needs that go beyond prescriptions and procedures. We listen to and collaborate with you.

In our pursuit of becoming the most trusted healthcare organization for personalized care, our ability to create access for our patients is critical. As part of their responsibilities as a Patient Referral Liaison, this individual will review referrals in our EMR, call patients, verify insurance authorizations, and schedule appointments to ensure our patients receive the right care at the right time with the right physician. This position works closely with ambulatory practices in a high volume business office Call Center that maintains strict confidentiality.

Job Details

Requirements

• GED, high school diploma or completion of professional training program
• Two years of related experience in a clinical environment
• Knowledge of payer portals and EMR scheduling a plus
• Ability to organize, analyze and prioritize work
• Exhibit exceptional communication and negotiating skills to interact with payers, providers and patients
• Data entry experience preferred. Business like appearance, detail oriented ability to multi-task, ability to work closely with others and function as a team member
• Must possess the initiative and drive to take a project from beginning to a successful completion
• Basic knowledge of medical terminology and anatomy required

Salary Range

USD $20.00 - USD $25.00 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.