Patient Referral Coordinator: Care Impact & Scheduling

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare is seeking a Patient Referral Coordinator in Behavioral Health to process referrals from providers and patients, coordinating scheduling and ensuring smooth workflows. The role emphasizes accurate data entry, insurance verification, and liaison duties across departments.

The position requires a High School Diploma and 3–5 years in a healthcare/medical office setting, along with strong communication skills and proficiency with Windows applications.

Qualifications

• High School Diploma or Equivalent required.
• 3–5 years in healthcare or medical office environment.
• Strong written and verbal communication skills.
• Proficient with Windows-based applications (Excel/Word).

Responsibilities

• Process referrals from providers and schedule appointments.
• Verify demographic and insurance information; verify eligibility.
• Register new patients and organize charts.
• Schedule appointments per physician guidelines; notify staff of changes.
• Enter authorizations and correspondence into charts and system.
• Answer phones and direct visitors.
• Assist with hospital charges submission to billing vendors.
• Perform other duties as needed.

Skills

Communication skills

Multitasking

Independent judgment

MS Excel

MS Word

Office equipment

Education

High School Diploma

Tools

Excel

Word

Fax machine

Copy machine

Job description

Methodist Le Bonheur Healthcare is seeking a Patient Referral Coordinator in Behavioral Health to process referrals from providers and patients, coordinating scheduling and ensuring smooth workflows. The role emphasizes accurate data entry, insurance verification, and liaison duties across departments.

The position requires a High School Diploma and 3–5 years in a healthcare/medical office setting, along with strong communication skills and proficiency with Windows applications.