Patient Referral & Authorization Coordinator

Socket.dev; California (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Wellness coverage

401(k) match

Employee referral bonuses

Paid holidays

Employee Assistance Program

Job summary

Socket.dev is seeking a Referral Coordinator in the United States to manage referrals and authorizations, ensuring timely processing and clear communication with staff and providers.

The role emphasizes maintaining patient records and confidentiality, coordinating with insurers and outside providers, and supporting scheduling needs. Mon-Fri 8am–5pm with a focus on accuracy and service.

Qualifications

• Minimum Education required: High School Diploma or equivalent (GED) required.
• 1 year of experience in a medical office or hospital setting.

Responsibilities

• Verify patients' insurance eligibility.
• Contact insurance companies.
• Transfer/ upload information from an order in the EMR to other applications accurately.
• Call and obtain notes from specialists, labs, and/or imaging pertaining to the order.
• Efficiently and accurately attach all relevant information to the authorization.
• Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.
• Process daily task list that has been created by providers (HMO and PPO insurances).
• Contact patients with any questions and approvals.
• Contact Independent Physician Associate (IPA).
• Order testing is needed to process referral or send tasks to appropriate staff.
• Send medical records to offices to help process requests, as well as authorized copies to patients.
• Assist with scheduling patient appointments with outside providers.
• Troubleshoot and help find solutions for patients denied referrals.

Skills

Medical terminology

Customer service

Communication skills

Microsoft Office

Spanish (bilingual)

Referral processing

Confidentiality

Education

High School Diploma or GED

Job description

Socket.dev is seeking a Referral Coordinator in the United States to manage referrals and authorizations, ensuring timely processing and clear communication with staff and providers.

The role emphasizes maintaining patient records and confidentiality, coordinating with insurers and outside providers, and supporting scheduling needs. Mon-Fri 8am–5pm with a focus on accuracy and service.