Patient Recruitment Manager

Barrington James Limited; Town of Florida (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Barrington James Limited is seeking a driven Recruitment Manager to lead patient recruitment operations across multiple clinical trials. You will own enrollment targets, oversee a team of recruitment specialists, and ensure protocol compliance while maintaining sponsor relationships.

The role blends hands-on patient engagement, budgeting, marketing oversight, and data-driven performance management, requiring strong communication and stakeholder management in a fast-paced environment.

Qualifications

• Bachelor's degree preferred (health-related field a plus); equivalent experience considered.
• Prior experience in a clinical research environment strongly preferred.
• Proven people leadership — experience managing, coaching, and holding a team accountable to KPIs.
• Comfort engaging directly with senior clinical stakeholders (medical directors, heads of clinical operations).
• Proficiency with CRM platforms (HubSpot, Salesforce) and CTMS systems.
• Strong project management, communication, and interpersonal skills.
• Working knowledge of clinical trial processes, disease states, and GCP principles.

Responsibilities

• Own recruitment activity across all active trials, ensuring enrollment volume and visit readiness.
• Direct patient recruitment via phone, text, and email; screen for eligibility and guide enrollment.
• Maintain accurate CTMS documentation and keep sponsor/CRO recruitment portals current.
• Lead and coach a team of Patient Recruitment Specialists, setting goals and providing feedback.
• Track KPIs weekly and monitor campaign effectiveness to optimize enrollment.
• Develop and execute per-protocol advertising campaigns and manage recruitment budgets.
• Secure IRB approval for patient-facing materials and maintain trial web pages current.
• Maintain a social media content calendar to sustain patient engagement.
• Operate in accordance with GCP, protocol requirements, and regulatory standards.

Skills

Leadership

People management

Project management

Communication

Interpersonal skills

Data analysis

Education

Bachelor's degree

Tools

HubSpot

Salesforce

CTMS

Job description

We're looking for a driven, hands-on Recruitment Manager to lead patient recruitment operations and drive consistent, high-quality enrollment across a portfolio of clinical trials. This role blends direct patient engagement, team leadership, marketing oversight, and data-driven performance management — ideal for someone who thrives on ownership and applies structured thinking in a fast-moving, multi-study environment.

What You'll Do

Recruitment Operations

• Own recruitment activity across all active trials, ensuring enrollment volume, protocol compliance, and visit readiness
• Conduct direct patient recruitment via phone, text, and email — screening for eligibility and guiding patients from first contact through enrollment
• Maintain accurate CTMS documentation and keep sponsor/CRO recruitment portals current

Team Leadership

• Lead and coach a team of Patient Recruitment Specialists, building a culture of accountability and continuous improvement
• Set individual goals, conduct performance reviews, and provide ongoing feedback
• Interview, hire, and train new team members

Reporting & Analytics

• Track and report recruitment KPIs weekly at recruiter, protocol, and indication level
• Monitor campaign effectiveness — cost-per-randomization, screen fail rates, yield by source
• Use data to drive ongoing enrollment optimization

Marketing & Campaigns

• Develop and execute per-protocol advertising campaigns independently and with outside vendors
• Own the recruitment advertising budget, allocating spend for maximum ROI
• Secure IRB approval for all patient-facing materials and keep site/trial web pages current
• Maintain a social media content calendar to sustain patient engagement

Compliance

• Operate in accordance with GCP, protocol requirements, and applicable regulatory standards

What We're Looking For

• Bachelor's degree preferred (health-related field a plus); equivalent experience considered
• Prior experience in a clinical research environment strongly preferred
• Proven people leadership — experience managing, coaching, and holding a team accountable to KPIs (individual-contributor-only recruitment experience is not a fit)
• Comfort engaging directly with senior clinical stakeholders (medical directors, heads of clinical operations)
• Digital/print marketing or social media experience a plus
• Proficiency with CRM platforms (HubSpot, Salesforce) and CTMS systems
• Strong project management, communication, and interpersonal skills
• Working knowledge of clinical trial processes, disease states, and GCP principles