Patient Placement Coordinator

Providence; Missoula (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits package

Support for professional growth

Job summary

Providence in Missoula, Montana is seeking a Patient Placement Coordinator to oversee the coordination of transfer requests and admissions. The ideal candidate will handle communications and monitor admission processes to ensure timely and accurate patient placements.

Qualifications include CNA/EMT certification and a minimum of 2 years experience in a medical environment. Excellent benefits package offered, supporting professional growth and community care.

Qualifications

• 2 years of experience in hospital or medical business office functions.
• 2 years Customer Service experience.
• 2 years experience using web-based software.

Responsibilities

• Coordinate communication for transfer requests and consult requests.
• Monitor information systems for timely completion of patient admissions.
• Support Emergency Department operations by assessing resource availability.

Skills

Customer Service

Microsoft applications (Outlook, Teams, Excel)

Web-based software

Education

CNA/Certified Nursing Assistant or EMT certificates

Job description

Responsibilities

The Patient Placement Coordinator (non‑RN) has the primary responsibility to coordinate communication for all transfer requests, consult requests, and direct admissions to SPH. They are responsible for centrally reinforcing process by monitoring information systems for timely completion and accurate input and have the authority to request immediate compliance from responsible staff. This position works with the PCS, Patient Care Supervisor, to orchestrate timely placement of all admissions into SPH and serves as the primary contact for direct admission/inter‑facility transfer referral requests, consult requests. They work to assure correct patient status, level of care and bed availability based on mutually acceptable ETA. This position supports the Emergency Department operations by assessing the organization's ability to match known resources to volumes in real time.

Required Qualifications

• Coursework/Training: CNA/Certified Nursing Assistant, or
• Coursework/Training: EMT, or
• Coursework/Training: EMT-P

Preferred Qualifications

• 2 years experience in hospital or medical business office functions.
• 2 years experience use Microsoft applications; Outlook, Teams and Excel.
• 2 years experience using web-based software.
• 2 years Customer Service experience.

Benefits

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.