Patient Outreach & Care Coordination Specialist

Greater-Baden-Medical-Services,-Inc.; Brandywine (MD); On-site; USD 34,000 - 41,000; Full time

Job summary

Greater Baden Medical Services, Inc. is seeking a Population Health Care Coordinator in Brandywine, MD to re-engage disengaged patients through targeted outreach and efficient scheduling.

The role focuses on facilitating access to medical, dental, and behavioral health services, and resolving barriers to care in collaboration with the Population Health team. Responsibilities include managing MCO rosters, conducting screenings to identify barriers, and coordinating with nurses and CHWs for

Qualifications

• High School diploma, GED, or equivalent.
• Previous experience with appointment scheduling within a medical office setting.
• Familiarity with basic medical terminology.

Responsibilities

• Scrub and work Medicaid/Medicare rosters to locate disengaged patients.
• Conduct multi-channel outreach to re-engage patients with services.
• Assist patients with insurance and benefits navigation.
• Book, reschedule, and coordinate appointments in the EHR.
• Document interactions in the EHR and coordinate with care team.
• Participate in outreach events and community health initiatives.

Skills

Appointment scheduling

Medical terminology

Education

High School diploma

Medical Assisting Certification

Job description

Greater Baden Medical Services, Inc. is seeking a Population Health Care Coordinator in Brandywine, MD to re-engage disengaged patients through targeted outreach and efficient scheduling.

The role focuses on facilitating access to medical, dental, and behavioral health services, and resolving barriers to care in collaboration with the Population Health team. Responsibilities include managing MCO rosters, conducting screenings to identify barriers, and coordinating with nurses and CHWs for