Patient/Office Coordinator

UK St. Claire; Long Beach (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

UK St. Claire is seeking a dedicated healthcare administrator to manage patient workflow, registrations, pre-authorizations, scheduling, and insurance plan coordination in a clinical setting.

You will support clinic operations, ensure accurate documentation, and facilitate effective communication between patients, staff, and providers. The role emphasizes front desk supervision, time management, and teamwork to enhance patient experience and clinic efficiency.

Qualifications

• Essential clerical and secretarial duties to support clinic functions.
• Coordinate communication between patients, staff and providers.
• Maintain accurate documentation and schedules.
• Support front desk operations and patient experience.

Responsibilities

• Manage patient registration, scheduling and pre-authorization processes.
• Coordinate communication among patients, staff and providers.
• Maintain medical records and documentation for clinic operations.
• Oversee front desk functions and patient experience.

Skills

Clerical skills

Medical office coordination

Patient communication

Education

High school diploma or equivalent

2-3 years healthcare experience

Job description

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Description :

Job Summary

Responsible for managing patient workflow operations, including registration, pre-authorization, scheduling, and insurance plan of care. Performs routine and complex clerical and secretarial duties to support clinic functions. Coordinates communication between patients, staff, and providers. Ensures efficient office operations and accurate documentation. Supports overall clinic effectiveness and patient experience.

Essential Functions

• Supports daily clinic operations including patient scheduling, pre-registering and registering patients, maintaining medical records, managing orders, conducting follow-up calls, and obtaining pre-authorizations as appropriate.
• Assists in maintaining office supplies and equipment as needed.
• Maintains timely and appropriate communication with patients, families, and other individuals.
• Manages time effectively to serve multiple projects.
• Performs duties with self-motivation, independent judgment, and teamwork.
• Provides oversight, support, and accountability for all front desk functions performed by front office assistants, if applicable.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

2-3 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors: N/A

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

Additional Job Descriptions

N/A

Department :

Oncology Specialty

Shift :

Day (United States of America)

Time Type:

Full time

Address :

245 Flemingsburg Road

City, State :

Morehead, Kentucky