Patient Observation Team Leader

Compass Group USA; Novi (MI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Retirement Plan

Health & Wellness

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

TouchPoint, part of Compass Group USA, is hiring for a full-time Patient Observation Lead in Novi, MI. The role oversees patient observation associates and supports the program operations to ensure safe and timely monitoring of patients who cannot be left unattended.

Day-to-day duties include leading staff, coordinating assignments, and ensuring compliance with policies, with rotating weekends and holidays. Benefits are offered to full-time staff in this healthcare hospitality setting.

Qualifications

• Previous related experience preferred.

Responsibilities

• Leads daily work of Patient Observation Associates.
• Communicates with associates and leadership to coordinate staffing.
• Coordinates assignments and communicates with client personnel.
• Performs shift coverage planning to support offsite accounts.
• Ensures compliance with policies and procedures and drives process improvements.
• Completes shift reports and associate patient assignments for coverage.

Job description

TouchPoint, part of Compass Group USA, is hiring for a full-time Patient Observation Lead in Novi, MI. The role oversees patient observation associates and supports the program operations to ensure safe and timely monitoring of patients who cannot be left unattended.

Day-to-day duties include leading staff, coordinating assignments, and ensuring compliance with policies, with rotating weekends and holidays. Benefits are offered to full-time staff in this healthcare hospitality setting.