Patient Nutrition Concierge

Compass Group USA; Rochester (MN); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

Morrison Healthcare, a Compass Group company, seeks a Nutrition Operator at Mayo Clinic St Mary's in Rochester, MN. This full-time role focuses on securing patient meal selections and fulfilling special requests via telephone or in person interactions.

Rotating weekends, pay rate is $21.75 per hour, with benefits for eligible full-time staff. Responsibilities include maintaining etiquette, accommodating diet orders, and collaborating with nursing to ensure accuracy and patient satisfaction.

Qualifications

• Previous call center experience or dietary aid experience is preferred.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with allergies and cultural preferences.
• Responds to patients' needs; resolves concerns or reports to supervisor as appropriate.
• Adheres to dietary restrictions to meet patient needs within diet order guidelines.
• Interacts with nursing to ensure diet prescriptions are accurate and food needs are met.
• Follows HACCP guidelines when assembling and distributing food to ensure safety.

Skills

Call center experience

Dietary aid experience

Job description

Morrison Healthcare, a Compass Group company, seeks a Nutrition Operator at Mayo Clinic St Mary's in Rochester, MN. This full-time role focuses on securing patient meal selections and fulfilling special requests via telephone or in person interactions.

Rotating weekends, pay rate is $21.75 per hour, with benefits for eligible full-time staff. Responsibilities include maintaining etiquette, accommodating diet orders, and collaborating with nursing to ensure accuracy and patient satisfaction.