Patient Navigator RN

Pinnacle Fertility; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

Pinnacle Fertility is seeking a compassionate Patient Navigator RN to support patients through their fertility journey. This full-time, on-site position involves conducting assessments, providing education, and coordinating care for patients across multiple locations in Michigan. Join a dynamic team dedicated to delivering personalized and high-quality patient care.

Benefits

Comprehensive healthcare

Generous paid time off (PTO)

Paid holidays

Retirement savings program

Qualifications

• Minimum of 2 years RN experience in women’s health or fertility.
• Familiarity with EMR systems.
• Bilingual abilities are a plus.

Responsibilities

• Conduct patient assessments and monitor fertility treatments.
• Educate patients on protocols and expected outcomes.
• Coordinate appointments and follow up on treatment plans.

Skills

Empathetic communicator

Organization

Tech-savvy

Education

Active, unrestricted Registered Nurse (RN) license

BSN preferred

Job description

Join to apply for the Patient Navigator RN role at Pinnacle Fertility

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Join to apply for the Patient Navigator RN role at Pinnacle Fertility

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The RN Navigator position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This hybrid role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

We are hiring inDearborn,Macomb, Ann Arbor, andBloomfield Hills. This is a full-time, on-site position, Monday-Friday, 7:30 AM - 4:30 PM.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
• Perform other duties and projects as assigned.

Requirements

Education & Licensure:

• Active, unrestricted Registered Nurse (RN) license in the state of Michigan is required.
• BSN preferred.

Experience:

• Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
• IVF or reproductive endocrinology experience strongly preferred.
• Familiarity with EMR systems and patient coordination processes.
• Clinical judgment and ability to escalate concerns promptly.
• Empathetic communicator and educator with a patient-first mindset.
• Highly organized, detail-oriented, and tech-savvy.
• Ability to work both independently and as part of a multidisciplinary team.
• Bilingual abilities are a plus.
• Hourly Rate: $30.00 - $40.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a network of clinics across the nation, we deliver innovative technology, compassionate patient care, and comprehensive fertility treatments to ensure a personalized, high-touch experience for families on their journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The RN Navigator position is an exciting opportunity for compassionate, service-minded Registered Nurses who want to make a meaningful impact on patients' lives. As an integral member of our care team, you will serve as the primary point of contact for patients throughout their fertility journey—providing both clinical monitoring and care coordination. This hybrid role blends direct patient monitoring with IVF navigation and education, ensuring a seamless, supportive, and clinically informed experience for every patient.

We are hiring inDearborn,Macomb, Ann Arbor, andBloomfield Hills. This is a full-time, on-site position, Monday-Friday, 7:30 AM - 4:30 PM.

Responsibilities

• Conduct patient assessments and monitor responses to fertility treatments, including medication reactions and lab results.
• Provide triage support and clinical guidance within the RN scope of practice.
• Serve as the dedicated navigator throughout each patient’s treatment cycle.
• Educate patients on protocols, medication administration, procedures, and expected outcomes.
• Coordinate and schedule appointments, lab work, procedures, and follow-up visits.
• Collaborate with financial counselors, embryology, and genetics teams to align on individualized treatment plans.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Track patient progress, follow up on missed appointments, and ensure adherence to treatment plans.
• Provide emotional support, address patient concerns, and help remove barriers to care.
• Serve as a consistent point of contact for patients throughout their care journey.
• Participate in team case reviews, staff meetings, and quality improvement initiatives.
• Participate in an after-hours on-call rotation, with additional compensation provided (details shared during interviews).
• Perform other duties and projects as assigned.

Requirements

Education & Licensure:

• Active, unrestricted Registered Nurse (RN) license in the state of Michigan is required.
• BSN preferred.

Experience:

• Minimum of 2 years RN experience, ideally in women's health, fertility, OB/GYN, or a related clinical setting.
• IVF or reproductive endocrinology experience strongly preferred.
• Familiarity with EMR systems and patient coordination processes.

Skills & Competencies

• Clinical judgment and ability to escalate concerns promptly.
• Empathetic communicator and educator with a patient-first mindset.
• Highly organized, detail-oriented, and tech-savvy.
• Ability to work both independently and as part of a multidisciplinary team.
• Bilingual abilities are a plus.

Compensation & Benefits

• Hourly Rate: $30.00 - $40.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate and value diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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