Patient Navigator - Ambulatory Care Network: Emergency - Evenings

NewYork-Presbyterian; New York (NY); In loco; USD 29.000 - 47.000; Tempo pieno

Descrizione del lavoro

NewYork-Presbyterian Hospital in New York, NY is seeking a Patient Navigator for the Ambulatory Care Network to work in the Evening shift. You will guide patients through the continuum of care, educate them on navigating the healthcare system, and ensure a comprehensive discharge plan after ED visits.

You will connect patients with primary or specialty services, leverage community resources, and support improved health outcomes. Bilingual English/Spanish and strong communication are preferred.

Competenze

• High School Diploma or GED.
• Bachelor's degree from an accredited college or university.
• Bilingual in English/Spanish preferred.
• Experience as a patient navigator in a hospital setting preferred.
• Proficient in Epic and Microsoft Office.

Mansioni

• Coordinate the full breadth of the patient experience from ED to discharge.
• Educate patients on navigating the healthcare system and discharge planning.
• Provide non-clinical support by directing patients to primary or specialty care.
• Tap into internal and community resources to ensure optimal care and outcomes.

Conoscenze

Bilingual English/Spanish

Patient navigation

Communication skills

Multi-tasking

Empathy

Formazione

Bachelor's Degree

High School Diploma or GED

Strumenti

Epic

Microsoft Office

Descrizione del lavoro

Location New York, New York Shift: Evening (United States of America)

Description

Don't Just Be an Advocate - Be an Ally for Patients At NYP, Patient Navigators spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the Emergency Department (ED) and diving into the paperwork. They might be one of the first few people a patient sees and possibly the last person to smile and wave. But every minute, they're always Putting Patients First. Now, you can make an impact. Patient Navigator - Ambulatory Care Network: Emergency - Evenings Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED. Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes.

Schedule

The schedule for this position is Monday – Friday - 3:00 PM - 11:00 PM.

Preferred Criteria

• Experience working as a patient navigator, preferably in a hospital setting
• Bachelor's Degree from an accredited college or university
• Bilingual in English/Spanish
• Proficient in Epic

Required Criteria

• High School Diploma or GED
• Proficient in Microsoft Office
• Ability to manage high stress, chronically ill population with complicated psycho – social issues
• Diverse and culturally sensitive customer service skills
• Excellent oral and written communications skills

Benefits

• Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life.
• Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion.

Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

Compensation

Salary Range: $21.35 - $34.15/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure.

Join our team and discover where amazing works. Internationally acclaimed, our hospital leads the way in research, life-shaping education and compassionate care. Step into a career at a truly Amazing place. Among the highest echelon of the topmost hospitals in the world, NewYork-Presbyterian is Making It Possible for patients at this moment. What does this mean for you? Nothing less than an extraordinary career.

We care for 1 out of every 4 New Yorkers in medical need.

Equal Opportunity Employer

NewYork-Presbyterian Hospital is an equal opportunity employer.

The nation's largest not-for-profit academic medical center, with over 2 million patient visits a year.