Patient Navigator

S.L.E.W. Inc. (Support Lending for Emotional Well-being); San Antonio (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

S.L.E.W. Inc. (Support Lending for Emotional Well-being) in Texas is seeking an experienced social services coordinator to support cancer patients and their families.

You will assess needs, plan and coordinate services, and provide emotional support and counseling as part of a responsive care team. The role emphasizes collaboration with doctors and community resources, helping patients navigate treatment options, paperwork, and insurance issues while maintaining confidential records.

Qualifications

• 3+ years working in social services environment, preferably nonprofit.
• Provide emotional support and counseling to patients and families.
• Prefer experience with elderly populations; bilingual skills preferred.

Responsibilities

• Act as patient advocate; identify and develop new community resources.
• Assist patients in understanding diagnosis, treatment options, and care process.
• Coordinate appointments with doctors and healthcare professionals.
• Ensure patients access the medical treatments or services they need.
• Help patients understand and complete necessary paperwork.
• Educate patients about resources and support services available.
• Liaise between patients and healthcare professionals including doctor visits.
• Coordinate community outreach group meetings.
• Help patients navigate insurance issues and healthcare systems.
• Provide referrals to community resources; monitor service delivery.
• Act as the clients’ formal and informal support systems.
• Maintain accurate patient records and confidentiality.
• Prepare clear and concise reports.
• Assess clients’ physical, functional, social, mental, environmental, and financial needs.
• Attend and coordinate health fairs and other outreach services.

Skills

Social services experience

Patient advocacy

Care coordination

Bilingual (preferred)

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off

Must have 3+ years working in a social services environment preferrable the non-profit sector. Must be able to manage and coordinate client needs; perform a variety of duties involved in assessing, planning, implementing and evaluating services provided to cancer patients. Must be able to provide emotional support and counseling to patients and their families. Prefer experience working with the elderly. Bilingual preferred.

Work Requirements

• Act as patient advocate; identify and develop new community resources; assist with problem solving
• Assisting patients in understanding their diagnosis, treatment options, and the care process
• Coordinating appointments with doctors and other healthcare professionals
• Ensuring patients have access to the medical treatments or services they need
• Helping patients understand and complete necessary paperwork
• Educating patients about resources and support services available
• Acting as a liaison between patients and healthcare professionals including doctor visits with patients
• Coordinating community outreach group meetings
• Helping patients navigate through the healthcare system, including insurance issues
• Provide referrals to appropriate community resources; monitor activities to ensure that services are actually being delivered
• Acts as the clients’ formal and informal support systems
• Maintain accurate patient records; maintain patient confidentiality
• Prepare clear and concise reports
• Assess the physical, functional, social, mental, environmental, and financial needs of the client.
• Attend and coordinate health fairs and other community outreach services