Patient Navigator (RN) Part Time

Northwest-Health-Porte; Valparaiso (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

Northwest-Health-Porte in Valparaiso, IN seeks a Patient Navigator - RN to guide patients and families through the continuum of care, coordinate referrals, address barriers, and collaborate with clinicians to improve treatment adherence and outcomes.

The role emphasizes patient education, advocacy, and compassionate communication, ensuring timely information sharing, assistance with insurance matters, and seamless transitions from diagnosis to treatment and beyond, across interdisciplinary teams.

Qualifications

• 3–5 years of clinical nursing experience.
• 1–3 years in patient navigation, care coordination, or case management preferred.

Responsibilities

• Serves as primary contact for patients, families, and caregivers through treatment.
• Assesses medical, emotional, and socieconomic needs and coordinates solutions to improve outcomes.
• Provides patient education on treatment, side effects, and self-care.
• Facilitates timely communication among patients, families, and providers.
• Coordinates referrals to social workers, dietitians, and community resources.
• Assists with insurance matters and financial assistance when needed.
• Maintains educational materials and tracks patient progress.

Skills

Patient navigation

Care coordination

Nursing principles

Communication

Empathy

Teaching patients

Team collaboration

Education

RN licensure

BCLS - Basic Life Support

Job description

Job Summary

The Patient Navigator - RN provides guidance, support, and education to patients and their families throughout the continuum of care. This role assists in coordinating care, overcoming barriers, and facilitating communication among patients, caregivers, and healthcare providers. The Patient Navigator collaborates with interdisciplinary teams, community resources, and support services to ensure a seamless and patient-centered healthcare experience.

Essential Functions

• Serves as a primary point of contact for patients, families, and caregivers from diagnosis through the end of treatment, providing ongoing support and assistance.
• Assesses patients’ medical, emotional, and socioeconomic needs, addressing barriers to care and coordinating solutions to enhance treatment adherence and outcomes.
• Provides patient education, addressing concerns about treatment, potential side effects, and management strategies to improve understanding and quality of life.
• Facilitates communication between patients, caregivers, and healthcare providers, ensuring timely and accurate information sharing.
• Acts as a patient advocate, collaborating with multidisciplinary teams to improve services, reduce delays, and optimize the time from diagnosis to treatment.
• Coordinates referrals to support services such as social workers, financial counselors, dietitians, and community resources, including transportation and support groups.
• Assists patients with insurance-related matters, including completing forms and obtaining financial assistance as needed.
• Develops, updates, and provides educational materials for patients and caregivers, maintaining a library of resources tailored to patient needs.
• Tracks patient progress throughout the care continuum, addressing concerns and adjusting plans as necessary to meet evolving needs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 3-5 years of clinical nursing experience required
• 1-3 years of experience in patient navigation, care coordination, or case management preferred

Knowledge, Skills and Abilities

• In-depth knowledge of patient navigation, care coordination, and nursing principles.
• Strong communication and interpersonal skills to interact effectively with patients, families, and healthcare providers.
• Ability to assess and address barriers to care, demonstrating empathy and problem-solving skills.
• Knowledge of community resources and support services to address patient needs holistically.
• Proficiency in patient education, including developing materials and conducting teaching sessions.
• Organizational skills to manage multiple priorities and coordinate services across the continuum of care.
• Familiarity with insurance processes, financial assistance programs, and healthcare regulations.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required