Patient Navigator

Akumin Inc.; Plantation (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Medical, dental, and vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

Defined PTO and sick time

Job summary

Akumin Inc. is seeking a Patient Navigator at our Plantation, FL facility to coordinate post-screening care and follow-up for breast imaging.

You will manage outreach to BI-RADS 0 patients, obtain orders from referrers, and enroll patients in appropriate care pathways while maintaining accurate records. The role requires 2+ years in healthcare, strong communication, and the ability to work across multiple imaging locations.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of healthcare experience, breast health preferred.
• Strong verbal and written communication; professional patient interactions.
• Bilingual English/Spanish preferred.
• Experience with RIS/EMR or practice management systems.
• Knowledge of MQSA lay letter requirements and breast imaging compliance.

Responsibilities

• Manage a daily BI-RADS 0 patient outreach to schedule diagnostics.
• Contact referring physicians to obtain orders and missing priors.
• Support pathway enrollment and scheduling follow-ups (e.g., BRCA, dense breasts).
• Explain next steps clearly and compassionately; maintain documentation in tracking system.
• Track KPIs such as recall rates, diagnostic conversion, and follow-up completion.
• Cover 3–5 imaging locations as workload requires.

Skills

Verbal & written communication

Bilingual (English/Spanish)

Organizational skills

Patient-facing communication

Education

High School Diploma or equivalent

Associate's Degree / equivalent experience

Tools

RIS

EMR

Practice management systems

Job description

Patient Navigator# Careers## Patient NavigatorApply: Plantation, FL: Full time: Posted Today: 2026-8527Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year. **We are currently hiring for a Patient Navigator at our Plantation facility. This will be a full time position.** The **Women's Health Patient Care Navigator** serves as the primary point of contact for patients requiring follow-up after a screening mammogram or other breast imaging. A key member of our women’s health program, you'll help ensure every patient receives timely, compassionate, and coordinated care from abnormal screening results through diagnostic resolution. **Specific duties include, but are not limited to:*** Manage a daily worklist of BI-RADS 0 patients to ensure timely outreach and scheduling of diagnostic imaging; includes contacting patients to communicate results, explain next steps, and schedule recommended follow-up appointments as well as contacting referrers to obtain orders and/or missing priors.* Support specialized pathway enrollment, including calling referring physician to obtain an order and engaging the patient to schedule (e.g., BRCA mutations or strong family history indicating need for annual breast MRI; dense breasts indicating need for annual ultrasound; BIRADS 3 indicating need for 6-month follow-up)* Build trust and confidence with patients by explaining next steps clearly and compassionately.* Maintain accurate and up-to-date documentation in our breast navigation tracking system, including follow-up status, patient contact attempts, and appointment outcomes.* Track and report on key performance indicators including recall rates, diagnostic conversion, and follow-up completion rates.* Support the broader women’s health program by identifying process gaps and providing feedback to improve workflows and patient experience.* Cover an estimated 3-5 imaging locations, though coverage could shift based on patient workload. **Position Requirements:*** High School Diploma or equivalent experience.* Minimum 2 years of experience in a healthcare setting, preferably in breast health or women’s health* Strong verbal and written communication skills with the ability to engage patients and physician offices professionally* Excellent organizational skills with demonstrated ability to manage and prioritize a dynamic, high-volume workload **Preferred Requirements:*** Associate's Degree or Equivalent Experience* Bilingual (English/Spanish)* Experience with RIS, EMR, or practice management systems* Knowledge of MQSA lay letter requirements and/or breast imaging compliance standards At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:* Competitive compensation* Flexible scheduling* Cross training opportunities* Medical, dental, and vision insurance* HSA accounts with employer contributions* 401(k) eligibility with employer match* Paid holidays* Defined PTO and sick time programsEligibility for benefits will vary based on role type and hours worked. Akumin Operating Corp. and its divisions are an equal opportunity employer, and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.