Patient Navigator

Advanced Diagnostic Group; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

Advanced Diagnostic Group is looking for a Patient Navigator in the Town of Florida, NY, to act as a liaison for patients and providers. The role includes scheduling exams, obtaining prior authorizations, and ensuring excellent patient service.

Ideal candidates should possess a High School Diploma, CPR Certification, and have at least a year of experience in a medical setting. Strong communication and interpersonal skills are essential. Join us to support patients in their diagnostic journey.

Qualifications

• 1 year in a medical/hospital setting.
• Ability to work under pressure and manage competing priorities.
• Experience meeting/exceeding Service Level Agreements (SLA).

Responsibilities

• Ensure patient satisfaction and assist with appointment scheduling.
• Work with case managers for timely report availability.
• Obtain preauthorization from insurance companies.

Skills

Interpersonal Skills

Communication Skills

Customer Service Skills

Detail-Oriented

Education

High School Diploma or equivalent experience

CPR Certification

Job description

## Patient NavigatorApplylocations: Palm Beach Gardens, FLtime type: Full timeposted on: Posted 5 Days Agojob requisition id: 2026-7543The **Patient Navigator** will serve as a liason for the patient, provider, and Akumin. They will assist in scheduling exams, obtaining prior authorizations, burn CD’s, print reports, help with obtaining prior patient records for imaging, follow up on outstanding reports etc.**Specific duties include, but are not limited to:*** Ensures patient satisfaction by providing excellent service by ensuring ease of appointment scheduling.* Works with case managers to ensure that reports are available and uploaded in time for patients follow up appointments. Works with case managers on addendums, and direct contact between provider and radiologist.* Obtain preauthorization and/or predetermination for imaging procedures from insurance companies. Provides supporting documentation for all insurance appeals and denials.* Other duties as assigned.**Position Requirements:*** High School Diploma or equivalent experience.* CPR Certification.* 1 year in medical/hospital setting* **Interpersonal Skills:** Relationship building skills to work with all functional units of the organization effectively. Experience in working with demanding customers.* **Communications Skills:** Effective communication skills; verbal, non-verbal and written* **Team/Independent Worker:** Ability to works under pressure and while managing competing priorities Past experience in meeting/exceeding Service Level Agreements (SLA) turnaround time for assigned tasks, follow ups, and issues resolution to closure. Ability to make disciplined and timely decisions within in a timely fashion. Experience working in a collaborative team environment* **Additional Qualifications & Experience:** Diligent attention to detail is essential due to the work environment. Past experience in ensuring ethical practice and maintaining confidentiality. Good customer service skills, Ability to multi task and prioritize.**Physical Requirements:**Standard Office EnvironmentMore than 50% of the time:* + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients.* Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift 10-20 lbs.Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.### About ADGAdvanced Diagnostic Group, a division of Akumin, is a trusted leader in personal injury radiology, offering comprehensive imaging services tailored to the unique needs of patients. Our experienced team and state-of-the-art facilities ensure accurate and timely diagnoses, supporting the treatment and care of individuals with personal injuries. With a commitment to excellence and advanced technology, we strive to provide the highest quality imaging services, empowering both patients and healthcare professionals.