Patient Navigator

Syneos Health; Pittsburgh (Allegheny County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits including medical, dental, and vision

401(k) company match

Flexible paid time off (PTO)

Job summary

Syneos Health is seeking a Patient Navigator in Pittsburgh, PA to provide essential services to patients, caregivers, and healthcare providers. This role is critical in ensuring seamless access to the client’s product and resources while engaging locally with HCPs and patients.

The ideal candidate will have a Bachelor’s Degree, a clinical background, and experience in diabetes education. Offering competitive benefits including health insurance, a 401(k) match, and flexible time off.

Qualifications

• 2+ years of diabetes education experience preferred.
• Pharmaceutical industry experience is a plus.

Responsibilities

• Provide personalized patient engagement.
• Educate and support healthcare providers and patients.
• Gather field-generated insights for strategies.
• Engage with advocacy groups and target customers.

Skills

Interpersonal skills

Written and verbal communication skills

Education

Bachelor’s Degree

Clinical Background (LPN/RD/RN/PharmD/RPH)

Job description

Updated: June 11, 2026. Location: Pittsburgh, PA, United States. Job ID: 16321-OTHLOC-CGmwYfwg.

The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively and compliantly engaging with HCPs and Patients at a local level to identify marketplace needs, provide disease state and product education, and support appropriate utilization of our client’s access and fulfilment resources. The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness and insight into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.

Responsibilities

• Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
• Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
• Handle initial inquiries and basic reimbursement questions
• Identify, gather, and document field-generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
• Demonstrate mastery of disease state, product and treatment landscape
• Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
• Provide timely follow‑up to questions and requests from HCPs
• Educate and champion utilization of client resources to drive optimal patient experience and care
• Collaborate with commercial and medical counterparts in assigned territory

Qualifications

• Bachelor’s Degree required
• Clinical Background Required – LPN/RD/RN/PharmD/RPH, etc.
• 2+ years of diabetes education experience with patient support team members; CDCES highly preferred
• Pharmaceutical industry experience highly preferred
• Strong interpersonal skills
• Excellent written and verbal communication skills

Benefits

Competitive compensation package. Health benefits including medical, dental, and vision. Company match 401(k). Flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary by state or municipality.

Equal Opportunity Employer

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: email: [email protected]. One of our staff members will work with you to provide alternate means to submit your application.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).