Patient Navigator

The START Center for Cancer Research; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Annual performance bonus

Paid time off

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

Flexible FSA/HSA plans

Job summary

The START Center for Cancer Research in Miami, FL is seeking a Patient Navigator to streamline referrals for the Phase 1 program. You will manage referral documentation, monitor metrics, and support outreach to referring providers.

Schedule: Mon-Fri 8:00am-5:00pm. Location: 13400 S.W. 120th St Suite 300-A Miami, Florida 33186. You will screen patients using EMR systems and genomic platforms, assist with coordination, and contribute to data tracking and program meetings.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years of clinical patient referral experience.
• 1 year oncology experience.
• Preferred: Associate’s degree in healthcare or related field.
• Clinical trial experience is a plus.

Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Education

High School Diploma or GED

Associate’s degree in healthcare or related field

Tools

EMR systems

Genomic platforms

Job description

The START Center for Cancer Research (\"START\") is the world’s largest early phasesite network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in the global community practices by offering \"Hope Through Access\" to cutting edge trials throughout the United States and Europe.

We are seeking a Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Patient Navigator ensures a smooth intake process and efficient communication with referring providers.

Work Schedule: Monday-Friday 8:00am-5:00pm

Location: 13400 S.W. 120th St Suite 300-A Miami, Florida 33186

Essential Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Required Education And Experience

• High School Diploma or GED.
• Minimum of 2 years of clinical patient referral experience.
• 1 year oncology experience.

Preferred Education And Experience

• Associate’s degree in healthcare or related field.
• Clinical trial experience.

Best-in-Class Benefits and Perks

We value the time, talent, and dedication our employees bring to START. Our commitment to your well‑being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverage and optional insurance options
• Company paid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness
• Commitment to a supportive environment that values balance, wellbeing, and flexibility
• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of \"Hope Through Access\". As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history.

Learn more at STARTresearch.com.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.