Nurse Navigator

The START Center for Cancer Research; Grand Rapids (MI); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Annual performance bonus

Paid time off

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

FSA/HSA plans

Collaborative, flexible workplace

Job summary

The START Center for Cancer Research is seeking a Nurse Navigator in Grand Rapids, MI to serve as a primary liaison among patients, referring physicians, andSTART staff within the Phase 1 program. The role focuses on timely, personalized care, addressing barriers to trial participation, and enhancing patient outcomes.

Responsibilities include educating physicians about Phase 1 trials, coordinating referrals, scheduling appointments, and presenting trial options both virtually and in person.

Qualifications

• Associate’s degree required.
• Active RN license in practicing state.
• Minimum 1 year of oncology experience.

Responsibilities

• Educate referring physicians and staff about the Phase 1 program and trials.
• Manage referral intake for new patients with coordinated care.
• Identify opportunities to leverage technology for patient matching and care.
• Schedule Phase 1 appointments and address barriers to care.
• Present trials to referring physicians and staff via virtual and in-person formats.
• Coordinate case conferences and tumor boards for multidisciplinary care.
• Maintain timely documentation for Phase 1 patient tracking and study monitoring.
• Attend administrative meetings, protocol reviews, and site visits as needed.
• Maintain confidentiality and demonstrate integrity in clinical presentations.
• Support growth goals through new referrals and patient accruals.

Education

Associate’s degree

RN license

OCN certification

Job description

The START Center for Cancer Research (“START”) is the world’s largestearly phasesite network, fully dedicated tooncologyclinical research.Throughout ourhistory, START has provided hope to cancer patients inglobalcommunity practices by offering"Hope Through Access"tocutting edgetrials throughout the UnitedStatesand Europe.

We areseekingaNurse Navigator. The Nurse Navigator is a critical member of the Phase 1 clinical trial program team, serving as the primary liaison between patients, referring physicians, and START staff. This role ensures timely, coordinated, and personalized care while addressing barriers to trial participation, promoting program awareness, and enhancing patient outcomes.

Work Schedule: Monday-Friday 8:00am-5:00pm

Location: 800 Foremost Dr SEGrand Rapids, Michigan49546

Essential Responsibilities:

• Educate referring physicians and their staff about the START Phase 1 program and clinical trials.
• Perform referral intake for new patients, ensuring coordinated, high-quality care and service.
• Identify opportunities to leverage technology for improved patient matching and care coordination.
• Support patients by scheduling Phase 1 appointments, addressing barriers to care, and linking them with community resources.
• Present new and ongoing trials referring physicians and staff using virtual and in-person platforms.
• Coordinate case conferences and attend tumor boards to support multidisciplinary cancer care.
• Maintain accurate and timely documentation for Phase 1 patient tracking and study monitoring.
• Attend administrative meetings, protocol reviews, and site visits as required.
• Demonstrate effective communication and maintain confidentiality of patient information.
• Practice integrity and accountability, incorporating feedback into clinical presentations.
• Support growth goals of the clinical research program with respect to new patient referrals and accruals.

Education & Experience:

• Associate’s degree.
• Active Registered Nurse (RN) license in the practicing state.
• Minimum of 1 year of oncology experience.

Preferred Education & Experience:

• Oncology Certified Nurse (OCN) certification.
• Clinical trials experience.

Physical & Travel Requirements

• Travel may be required to referral offices or for presentations.
• Ability to sit or stand for prolonged periods.

Best-in-Class Benefits and Perks

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverageand optional insuranceoptions
• Companyp‑aid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness
• Commitment to a supportive environment that values balance, wellbeing, and flexibility
• We’recommitted to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START,you’lljoin a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. STARTrepresentsthe world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”.As an example, in San Antonio, where START was founded, STARTtreated the first patient ever with Keytruda –one ofthe most effective cancerdrugsin medical history.

Learn more at STARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Yourexpertiseand dedication can help us bring hope and healing to patients worldwide.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.