Oncology Patient Navigator

START Research; Grand Rapids (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) match

Annual performance bonus

Paid time off and holidays

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

FSA/HSA plans

Job summary

START Research's START Center for Cancer Research seeks a Patient Navigator to streamline referrals for the Phase 1 program in Grand Rapids, MI. You will handle intake, coordinate with providers, and support outreach efforts.

Key duties include monitoring referral metrics, using EMR and genomic platforms to screen eligibility, and collaborating with the Nurse Navigator to promote trials. Join a team focused on Hope Through Access.

Qualifications

• High School Diploma or GED.
• Minimum of 2 years of clinical patient referral experience.
• 1 year oncology experience.
• Preferred: Associate’s degree in healthcare or related field.
• Clinical trial experience is a plus.

Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Skills

Referral coordination

Communication

Team collaboration

Education

High School Diploma or GED

Associate’s degree in healthcare or related field

Tools

EMR systems

Genomic platforms

Job description

The START Center for Cancer Research ("START") is the world’s largestearly phasesite network, fully dedicated tooncologyclinical research.Throughout ourhistory, START has provided hope to cancer patients inglobalcommunity practices by offering"Hope Through Access”tocutting edgetrials throughout the UnitedStatesand Europe.

We areseeking aPatient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Patient Navigator ensures a smooth intake process and efficient communication with referring providers.

Work Schedule: Monday-Friday 8:00am-5:00pm

Location: 5800 Foremost Dr SEGrand Rapids, Michigan49546

Essential Responsibilities:

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Required Education and Experience:

• High School Diploma or GED.
• Minimum of 2 years of clinical patient referral experience.
• 1 year oncology experience.

Preferred Education and Experience:

• Associate’s degree in healthcare or related field.
• Clinical trial experience.

Best-in-Class Benefits and Perks

• 401(k) retirement savings plan with employer match

• Eligibility for an annual performance bonus, based on role and company results

• Generous paid time off and paid holidays

• Comprehensive medical, dental, and vision coverageand optional insuranceoptions

• Companypaid life and disability insurance for added financial protection

• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one

• Flexible FSA and HSA plans to support your financial wellness

• Commitment to a supportive environment that values balance, wellbeing, and flexibility

• We’recommitted to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START,you’lljoin a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. STARTrepresentsthe world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”.As an example, in San Antonio, where START was founded, STARTtreated the first patient ever with Keytruda –one ofthe most effective cancerdrugsin medical history.

Learn more atSTARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Yourexpertiseand dedication can help us bring hope and healing to patients worldwide.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.