Patient Navigator

Navigate Patient Solutions; Fort Worth (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking compassionate Navigators to enhance patient experiences in ophthalmology. This role involves guiding patients through their cataract surgery journey, ensuring they understand their options and potential costs. The ideal candidate will have a background in eye care, with a passion for education and patient support. Enjoy the flexibility of working from anywhere while being part of a supportive team that values rewarding relationships with patients. If you're ready to take on a new challenge in a fulfilling role, this opportunity is perfect for you.

Benefits

Flexible Work Schedule

Paid Time Off

Supportive Team Environment

Qualifications

• 2+ years in ophthalmology and direct patient care required.
• Experience in cataract education preferred.

Responsibilities

• Ensure a terrific patient experience and educate them on options.
• Represent the practice and maintain confidentiality.

Skills

Patient Education

Compassionate Communication

Ophthalmology Knowledge

Confidentiality Maintenance

Education

Ophthalmology Experience

Direct Patient Care Experience

Cataract Education Experience

Job description

We’re building a team that loves ophthalmology, embraces the education process, and welcomes a variety of patients. We are currently evaluating candidates for anticipated positions.

The time a doctor spends with a patient is brief. Many times, patients don’t know what questions to ask until much later. Doctors need someone they can rely on to lead the way for patients through their next steps after a cataract diagnosis. Patients need that, too. That’s where Navigators step in.

Navigators are compassionate educators who add the human approach we all crave, especially when facing surgery. They help patients understand their options throughout the cataract surgery process.

Our ideal Navigator already works in eye care and is ready for a new challenge. Our team includes certified ophthalmic assistants, optometrists, and a variety of other eye care professionals. We will provide training and mentoring as you transition into your new role.

Navigators have four goals:

1. Ensure a terrific patient experience
2. Represent a practice using their preferred talking points
3. Educate patients so they’re confident they understand their options and potential out of pocket costs
4. Maintain confidentiality

Why become a Navigator?

• Flexible Work Schedule
• Work from anywhere
• Work with an A team that supports one another
• Rewarding patient relationships

Job Types: Full-time

Benefits:

• Paid time off

Schedule:

• Day shift
• No weekends

Experience:

• Ophthalmology: 2 years (Required)
• Direct Patient Care: 2 years (Required)
• Cataract Education: 1 year (Preferred)

Languages:

• Spanish (Preferred)
• Russian
• Polish

Work Location: Remote

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Other, Information Technology, and Management

Industries:

Internet Publishing