Care Navigator.

Pyramid Consulting, Inc; Town of Texas (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare company is seeking a Care Navigator for a 6+ month remote contract. The role involves assisting Medicaid members with their benefits in a call center environment. Candidates must have a high school diploma and call center experience. Proficiency in Microsoft Office is essential.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Qualifications

• Must have good attendance and call center experience.
• Preferred: BA in Social Work or Healthcare Management.

Responsibilities

• Assist Medicaid members with benefits, PCP changes, and ID cards.
• Work in a call center setting with inbound calls.

Skills

Computer proficiency

Good attendance

Call center experience

Familiarity with MCO insurance

Education

High school Diploma or GED

BA in Social Work or Healthcare Management

Tools

Microsoft Office

Avaya

Zoom

Skype

Job description

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Pyramid Consulting, Inc provided pay range

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.00/hr

Immediate need for a talented Care Navigator. This is a 6+ months contract opportunity with long-term potential, located in TX (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-71338

Pay Range: $21 - $23/hour. Employee benefits include health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Shift Time & Working Days: Hours of operation are 8-6:30 CST.
• Available shifts: 8:30-5, 9-5:30, 9:30-6, 10:00-6:30.
• Lunch break: 1 hour during training; once shift is assigned, 30-minute lunch and two 15-minute breaks.
• OT potential; support other departments as needed.
• Work in a call center setting with inbound calls, assisting Medicaid members with benefits, PCP changes, ID cards, transportation, and other services.

Key Requirements and Technology Experience:

• Computer proficiency, especially with Excel and Office Suite (Teams, Outlook, etc.).
• Insurance background.
• Education: High school Diploma or GED.
• Preferred: BA in Social Work or Healthcare Management, LVN, CNA, CMA, RT, Pharmacy Tech.
• Preferred: Community Health Worker (CHW).
• Must-have: Good attendance, call center experience, familiarity with MCO insurance.
• Nice-to-have: Service coordination background, additional call center experience.
• Disqualifiers: No call center experience, upcoming extended time off.
• Software skills: Microsoft Office, Avaya, Zoom, Skype.

Our client is a leading Healthcare Industry. We are currently interviewing for this and similar contract positions. If interested, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities and prohibits discrimination and harassment of any kind.

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