Patient Navigator

HALO Precision Diagnostics; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

HALO Precision Diagnostics is seeking a Patient Navigator to enhance patient experiences in genetic and colon cancer screening. This full-time role requires strong phlebotomy skills, bilingual communication, and the ability to work collaboratively in a fast-paced environment. Join us to make a difference in early detection and patient care.

Benefits

Full benefits including medical/dental/vision/life

Stock options

Paid vacation/holidays and sick time

401(k) plan

Advancement and training opportunities

Disability insurance

Health savings account

Qualifications

• 2 years of recent medical assistant experience required.
• BLS certification required.
• Bilingual in Spanish/English is necessary.

Responsibilities

• Provide genetics education and collect saliva samples for testing.
• Schedule follow-up appointments for genetic testing.
• Draw blood specimens skillfully and safely.

Skills

Phlebotomy skills

Customer focus

Communication

Education

Medical assistant certification

Phlebotomy certification

Job description

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At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We’re able to provide our patients with specialized care for their particular needs.

Join us as a Patient Navigator specializing in imaging, genetic and colon cancer screening. This full-time opportunity, which we are looking for 3 candidates who will cover, through a staggering schedule a Monday - Saturday 7am to 7pm schedule and is located in Dallas, TX. This position plays a pivotal role in collaborating with our partner and internal clinical team to provide an exceptional patient experience to a diverse patient population in an outpatient setting. Bilingual in Spanish/English is required.

The Patient Navigator represents the face of our company to patients at our partner sites who come in, both as part of their health routine or for insights into precision diagnostics testing (genetic or colon cancer testing).

Responsibilities:

• Genetics education, testing and collection of saliva for high-risk patients that qualify
• Registration and scheduling follow up appointments for genetic testing.
• Interface with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• Distribute negative genetic or colon cancer test results to referring physicians.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

• 2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.
• Experience with insurance verifications/authorizations is required.
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills in collection of specimens, including blood draws, for genetic testing.
• Flexible and available based on staffing needs, which may include holidays, on-call and overtime.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.
• BLS certification required.

Required Education:

• Medical assistant preferred.
• Phlebotomy certification preferred, and proven experience in blood collection.
• If your state requires certification, this is required. (NOTE: certification is required in California, Nevada, Washington, etc.).

Work Experience:

• 2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.
• Experience with insurance verifications/authorizations is required.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.

Why join us – we offer you the following!

• The ability to save lives with early detection!
• Full benefits including medical/dental/vision/life - most are paid 100% by the company
• Stock options
• Paid vacation/holidays and sick time
• 401(k) plan
• Advancement and training opportunities
• 401(k) plan
• Disability insurance
• Health savings account

Schedule: 8-hour shift

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care

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