Patient Navigator

Blue Ridge Health; Clyde (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

Disability Coverage

403(b) with company match

9 paid holidays

PTO & Personal Day from Day 1

Flexible schedules

Job summary

Blue Ridge Health in Clyde, NC is seeking a Patient Navigator to support the Clinical Team by improving access and quality of care for BRH patients through advocacy and care coordination.

The role focuses on screening for eligibility, enrolling patients in programs, providing SHIIP counseling, and educating patients about health center advocacy and voter registration. A Bachelor's degree in healthcare or related field is preferred. We offer competitive benefits and flexible schedules.

Qualifications

• Bachelor's degree or equivalent experience in healthcare or social services.
• Familiarity with Medicaid, Medicare, and Marketplace programs preferred.
• Ability to obtain CAC and SHIIP certifications within 1 month of hire.
• Valid driver's license and reliable transportation required.

Responsibilities

• Screen patients for eligibility and assist with completing applications for discount/charity programs and insurance subsidies.
• Enroll patients into programs when possible and refer to partner agencies.
• Maintain CAC certification and complete required trainings.
• Provide SHIIP counseling to Medicare beneficiaries as requested.
• Educate patients on health center advocacy and voter registration.

Skills

Care coordination

Healthcare knowledge

Education

Bachelor’s degree in healthcare or social services related field

Equivalent combination of education and experience acceptable

Tools

CAC certification

SHIIP counseling

Job description

Blue Ridge Health is currently seeking a Patient Navigator to be part of our Clinical Team in Clyde, NC.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Flexible Schedules Available

What You'll Do:

The Patient Navigator is a member of the clinic interdisciplinary team responsible for facilitating improved health care access and quality for BRH patients through advocacy and care coordination to address social determinants of health (SDH). Responsibilities include:

• Screens patients for the eligibility of and assists with completion of needed applications and paperwork for:
  • sliding fee scale/discount fee program
  • subsidized health insurance programs
  • charity care programs, including local hospital applications
  • medication assistance programs
  • addressing legal issues
  • other programs that assist with social determinants of health (i.e. food insecurity, housing insecurity, transportation insecurity)
• Conducts enrollments into programs when possible, and provides referrals to partner agencies, as appropriate.
• Maintains certification as a Certified Application Counselor for the organization and completes all required training(s) to maintain certification.
• Provides Senior’s Health Insurance Information Program (SHIIP) counseling to Medicare beneficiaries, as requested.
• Educates patients on health center advocacy and voter registration and provides related assistance.

What We're Looking For:

• Bachelor’s degree in healthcare or social services related field, preferred. Equivalent combination of education and experience is acceptable.
• Familiarity with Medicaid, Medicare, Health Insurance Marketplace, private health insurance, SNAP, and other local, state, or national social safety net programs strongly preferred.
• Ability to be certified as a Certified Application Counselor (CAC) and Senior’s Health Insurance Information Program (SHIIP) counselor within one month of hire.
• Valid driver’s license and reliable transportation, required

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.