Patient Navigator

Blue Ridge Community Health Services, Inc.; Clyde (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life insurance

Disability coverage

403(b) retirement with company match

9 paid holidays

PTO and Personal Day

Job summary

Blue Ridge Health is seeking a Patient Navigator to join the Clinical Team in Clyde, NC. The role focuses on facilitating healthcare access and quality through advocacy and care coordination addressing social determinants of health.

Responsibilities include screening for eligibility, enrolling patients in programs, and maintaining CAC certification while offering SHIIP counseling to Medicare beneficiaries. A Bachelor’s degree in healthcare or related field is preferred.

Qualifications

• Bachelor’s degree in healthcare or social services related field.
• Familiarity with Medicaid, Medicare, Health Insurance Marketplace, private health insurance, SNAP, and other safety net programs preferred.
• Ability to be certified as CAC and SHIIP counselor within one month of hire.

Responsibilities

• Screen patients for eligibility and assist with completion of applications for sliding fee scale, subsidized insurance, charity care, medication assistance, legal issues and SDH programs.
• Conduct enrollments into programs and provide referrals to partner agencies as appropriate.
• Maintain CAC certification and complete required trainings to stay certified.

Skills

CAC certification

SHIIP counseling

Medicaid/Medicare knowledge

Driver's license

Education

Bachelor’s degree in healthcare or social services related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Registration and Eligibility Full Time Clerical Clyde, NC, US

Blue Ridge Health is currently seeking a Patient Navigator to be part of our Clinical Team in Clyde, NC.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision


• Company sponsored life insurance and short and long-term disability coverage


• 403(b) retirement account with company matching


• 9 paid holidays per year


• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Patient Navigator is a member of the clinic interdisciplinary team responsible for facilitating improved health care access and quality for BRH patients through advocacy and care coordination to address social determinants of health (SDH). Responsibilities include:

• Screens patients for the eligibility of and assists with completion of needed applications and paperwork for:
  
  
  
  • sliding fee scale/discount fee program
  
  
  • subsidized health insurance programs
  
  
  • charity care programs, including local hospital applications
  
  
  • medication assistance programs
  
  
  • addressing legal issues
  
  
  • other programs that assist with social determinants of health (i.e. food insecurity, housing insecurity, transportation insecurity)
  
  
  
  


• Conducts enrollments into programs when possible, and provides referrals to partner agencies, as appropriate.


• Maintains certification as a Certified Application Counselor for the organization and completes all required training(s) to maintain certification.


• Provides Senior’s Health Insurance Information Program (SHIIP) counseling to Medicare beneficiaries, as requested.


• Educates patients on health center advocacy and voter registration and provides related assistance.

What We're Looking For:

• Bachelor’s degree in healthcare or social services related field, preferred. Equivalent combination of education and experience is acceptable.


• Familiarity with Medicaid, Medicare, Health Insurance Marketplace, private health insurance, SNAP, and other local, state, or national social safety net programs strongly preferred.


• Ability to be certified as a Certified Application Counselor (CAC) and Senior’s Health Insurance Information Program (SHIIP) counselor within one month of hire.


• Valid driver’s license and reliable transportation, required

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.