Patient Meal Experience Ambassador

Baystate Health; Springfield (MA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive Pay & Benefits

Tuition & Training

Career Growth

Regional Opportunities

Sign-On Bonuses

Retirement

Paid Time Off

Job summary

Baystate Health is seeking a part-time Guest Service Ambassador to join its Food & Nutrition Services team at Baystate Medical Center in Springfield, MA. You will assist patients and families with meal selections, ensure accuracy of diet orders, and help deliver meals with compassion and professionalism.

You will collaborate with Nursing and the Clinical Nutrition Team to ensure safety and quality in meal service, document intake as required, and maintain inventory in a fast-paced hospital

Qualifications

• Food service or healthcare experience preferred.
• Customer service oriented and able to communicate with patients and families.
• Ability to follow Medical Nutrition Therapy requirements and diet orders.

Responsibilities

• Assist patients and families with meal and snack selections considering diet orders and allergies.
• Assemble patient meals and snacks accurately per diet orders.
• Deliver meals to patient care units and coordinate with Nursing.
• Use dual identifiers when delivering trays and assist with tray setup.
• Record meal and calorie-count intake and track trays.
• Maintain inventory and follow safe food-handling practices.

Skills

Food service

Healthcare experience

Education

GED or HiSET

Job description

Baystate Health is seeking a part-time Guest Service Ambassador to join its Food & Nutrition Services team at Baystate Medical Center in Springfield, MA. You will assist patients and families with meal selections, ensure accuracy of diet orders, and help deliver meals with compassion and professionalism.

You will collaborate with Nursing and the Clinical Nutrition Team to ensure safety and quality in meal service, document intake as required, and maintain inventory in a fast-paced hospital