Patient Liaison & Unit Concierge

Catholic Health Services; Plainedge (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Defined benefit pension plan

Benefits package

Career growth opportunities

Job summary

Catholic Health Services seeks a Unit Secretary to support patient care units at St. Joseph Hospital in Bethpage. The role involves greeting patients, directing visitors, managing communications, and ensuring accurate data entry and timely updates in the hospital system.

Ideal candidates have a high school diploma, BLS, and prior hospital experience. The position emphasizes customer service, multitasking, and collaboration with nursing staff to maintain an efficient unit workflow.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support Certification (BLS) from American Heart Association required.
• Prior hospital experience preferred as Unit Secretary or Ward Clerk.

Responsibilities

• Receives and directs patients, visitors and hospital personnel arriving on or calling the patient care unit.
• Receives requests from patients and families and refers requests to the nurse or appropriate hospital personnel.
• Provides information regarding patient location.
• Records and delivers messages for patients and staff.
• Receives and distributes mail and various other items for patients and staff on the unit.
• Enters requests for work orders, computer issues etc. into the computer system.
• Accurately enters and updates patient data in the computer system in a timely manner.
• Performs 1:1's and enhanced supervisions.
• Answers call bells and phones, hand washing observations.
• Performs unit errands as requested such as retrieve wheelchairs, pick up from the blood bank, pharmacy, stock room, transports discharged patients to the door, etc.

Skills

communication

multitasking

customer service

Education

High school diploma or equivalence

Job description

Catholic Health Services seeks a Unit Secretary to support patient care units at St. Joseph Hospital in Bethpage. The role involves greeting patients, directing visitors, managing communications, and ensuring accurate data entry and timely updates in the hospital system.

Ideal candidates have a high school diploma, BLS, and prior hospital experience. The position emphasizes customer service, multitasking, and collaboration with nursing staff to maintain an efficient unit workflow.