Patient Liaison-PD

Catholic Health; Bethpage (NY); On-site; USD 27,878 - 39,706; Full time

Benefits offered by this job

Career advancement

Tuition reimbursement program

Medical benefits

Generous pension plan

403B for retirement

PTO plan

Job summary

A community hospital in Bethpage is seeking a Unit Secretary to manage patient interactions and assist nursing staff. The ideal candidate must have a high school diploma, BLS certification, and excellent communication and customer service skills. This role involves maintaining the nursing station's operational efficiency while ensuring a welcoming environment for patients and families.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support Certification (BLS) from American Heart Association required.
• Prior hospital experience preferred as Unit Secretary or Ward Clerk strongly preferred.
• Excellent communication and interpersonal skills with the ability to multi-task required.
• Must have superb customer service skills.

Responsibilities

• Receives and directs patients, visitors and hospital personnel.
• Provides information regarding patient location.
• Maintains a clean, safe and functional working environment.

Skills

Communication skills

Customer service skills

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Basic Life Support Certification (BLS)

Job description

Overview

If you are looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, St. Joseph Hospital, a member of Catholic Health, may be what you are seeking. We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan. Join us and Long Live Long Island where we care for Every Patient, Every Time.

Located in Bethpage, St. Joseph Hospital provides comprehensive inpatient and outpatient medical, critical care and surgical services. Its Emergency Department cares for approximately 33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center, CHS Cancer Center, The Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services, including Cardiac CT.

Job Details

Responsibilities

• Receives and directs patients, visitors and hospital personnel arriving on or calling the patient care unit.
• Receives requests from patients and families and refers requests to the nurse or appropriate hospital personnel.
• Provides information regarding patient location.
• Records and delivers messages for patients and staff.
• Receives and distributes mail and various other items for patients and staff on the unit.
• In collaboration with the Nurse Manager/Charge Nurse, and other unit staff, orders and maintains the appropriate quantity of forms, materials, supplies, and equipment, par levels on assigned unit.
• Enters requests for work orders, computer issues etc. into the computer system.
• Accurately enters and updates patient data in the computer system in a timely manner.
• Performs 1:1's and enhanced supervisions.
• Answers call bells and phones, hand washing observations.
• Performs unit errands as requested such as retrieve wheelchairs, pick up from the blood bank, pharmacy, stock room, transports discharged patients to the door, etc.
• Receives and communicates all pertinent information to appropriate personnel.
• Maintains a clean, safe and functional working environment in the nursing station.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support Certification (BLS) from American Heart Association required.
• Prior hospital experience preferred as Unit Secretary or Ward Clerk strongly preferred.
• Excellent communication and interpersonal skills with the ability to multi-task required.
• Must have superb customer service skills.

Salary Range: USD $24.53 - USD $24.53 /Hr.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from underrepresented groups.