Patient Interviewer-FT|8am-4pm|W&F

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a Day Shift Patient Access professional to register patients for hospital services. The role involves gathering and processing registration and billing information across Admissions, Outpatient, Radiology, and Emergency Department areas, and verifying insurance coverage.

The position requires a High School Diploma or equivalent, plus 3 years of Patient Access experience.

Qualifications

• High School Diploma or Equivalent Required or Combination of relevant education and experience may be considered in lieu of degree
• 3 years experience in Patient Access Required
• General experience with insurance requirements, insurance verification, and 3rd party billing required
• 3 Years Experience In a Related Role Required
• TUH/TUHS sponsored training/internship may substitute for experience

Responsibilities

• Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department.
• Verifies patient insurance coverage and benefits.
• Promotes a positive patient encounter as the first impression of the Hospital.

Skills

Customer service

Attention to detail

Interpersonal communication

Education

High School Diploma or equivalent

Experience/education substitution

Job description

Category

Clerical Services

Job Location

1331 East Wyoming Ave, Philadelphia, Pennsylvania, United States

Tracking Code

264659

Weekly Hours

35.00

Schedule

Full-Time

Shift

Day Shift

Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.

Education

High School Diploma or Equivalent Required or

Combination of relevant education and experience may be considered in lieu of degree Required

Experience

3 years experience in Patient Access Required

General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required

3 Years Experience In a Related Role Required

General Experience Successful completion of a TUH/TUHS sponsored training/internship program may be considered in lieu of experience Required