Patient Intake Specialist I

Deaconess News; Henderson (KY); On-site; USD 23,000 - 29,000; Full time

Job summary

Deaconess News is seeking a Patient Intake Specialist I for Henderson Campus. You will greet patients, register them, and collect payments while guiding them to the correct locations.

Work schedule includes M-F, various day shifts with rotating weekends, contributing to a warm, patient-centered experience at Deaconess.

Qualifications

• High School Diploma or GED required.
• Knowledge of the health care revenue cycle preferred.
• Understanding insurance is a plus.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Skills

Customer service

Communication

Empathy

Education

High School Diploma or GED

Job description

Join Our Team as a Patient Intake Specialist I

Are you passionate about helping others and creating positive experiences for patients? We’re looking for a compassionate, caring, and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence.

In this role, you’ll be one of the first points of contact for patients, making a meaningful impact by providing a warm welcome and ensuring a smooth registration experience. As a trusted ambassador of Deaconess, you’ll help cultivate a nurturing environment built on courtesy, respect, empathy, dignity, and optimism.

What You'll Do:

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Education & Experience:

• Completion of High School or GED is required.
• Knowledge of the health care revenue cycle is preferred.
• Understanding insurance is a plus.

Henderson Campus
M-F Various Day Shifts
Rotating Weekends
Patient Intake

Equal Opportunity Employer
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