Patient Intake Specialist I

Deaconess News; Evansville (IN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Deaconess is seeking a Patient Intake Specialist I to warmly welcome patients and ensure a smooth registration experience at Midtown Campus. You will be one of the first contacts, guiding patients with courtesy and empathy while following hospital policies and procedures.

The role emphasizes accurate registration, payment collection, and directing patients to appropriate locations, contributing to a positive, patient-centered environment.

Qualifications

• Completion of High School or GED is required.
• Knowledge of the health care revenue cycle is preferred.
• Understanding insurance is a plus.

Responsabilités

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Connaissances

Customer service

Professional communication

Compassionate care

Formation

High School diploma or GED

Knowledge of health care revenue cycle

Understanding insurance

Description du poste

Join Our Team as a Patient Intake Specialist I

Are you passionate about helping others and creating positive experiences for patients? We're looking for a compassionate, caring, and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence.

In this role, you'll be one of the first points of contact for patients, making a meaningful impact by providing a warm welcome and ensuring a smooth registration experience. As a trusted ambassador of Deaconess, you'll help cultivate a nurturing environment built on courtesy, respect, empathy, dignity, and optimism.

What You'll Do:

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Education & Experience:

• Completion of High School or GED is required.
• Knowledge of the health care revenue cycle is preferred.
• Understanding insurance is a plus.

Midtown Campus Registration
Monday-Sunday
D/E Shifts
Patient Access

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.