Patient Concierge & Intake Specialist I

Deaconess News; Newburgh (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Deaconess Women's Hospital is seeking a Patient Intake Specialist I to warmly welcome patients and manage the registration process, ensuring accuracy and efficiency. The role involves collecting payments and guiding patients to the right locations to support a seamless experience.

The position requires completion of a high school diploma or GED, with knowledge of the health care revenue cycle and insurance considered a plus. This is a full-time role with standard hospital hours.

Qualifications

• Completion of High School or GED is required.
• Knowledge of the health care revenue cycle is preferred.
• Understanding insurance is a plus.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Register patients accurately and efficiently.
• Collect payments in accordance with established procedures.
• Direct and escort patients to appropriate locations as needed.
• Ensure compliance with applicable State and Federal regulations, as well as hospital policies and procedures.
• Serve as an ambassador of Deaconess by fostering a positive, patient-centered experience.

Education

High School or GED

Job description

Deaconess Women's Hospital is seeking a Patient Intake Specialist I to warmly welcome patients and manage the registration process, ensuring accuracy and efficiency. The role involves collecting payments and guiding patients to the right locations to support a seamless experience.

The position requires completion of a high school diploma or GED, with knowledge of the health care revenue cycle and insurance considered a plus. This is a full-time role with standard hospital hours.