Patient Intake Representative

Labcorp; Tualatin (OR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Tualatin, OR seeks a Patient Intake Representative to greet patients, schedule appointments and assist with registration. You will be responsible for data entry, insurance verification and posting payments, ensuring accuracy and a positive patient experience.

The role requires strong MS Office skills, attention to detail, and teamwork. Overtime and occasional weekend coverage may be required, with a focus on service excellence and LabCorp standards.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year or more of patient-facing healthcare experience preferred.
• Strong data entry and organizational skills.

Responsibilities

• Schedule patient appointments and greet patients upon arrival.
• Create a welcoming environment for patients and visitors.
• Assist patients with registration and check-in procedures.
• Enter patient demographics and billing information accurately.
• Verify insurance coverage and post payments to accounts.
• Call physician offices to confirm test orders.
• Monitor patient wait times and report issues promptly.
• Promote LabCorp patient services to patients.

Skills

Data entry

MS Office

Customer service

Teamwork

Attention to detail

Education

High School Diploma or GED or equivalent

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Patient Intake Rep to join our team in Tualatin, OR

Work Schedule: Monday - Friday 8:00 am to 4:30 pm overtime and rotating Saturdays may be required

Job Responsibilities

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about LabCorp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when necessary
• Perform administrative and clerical duties as necessary

Minimum Qualifications

• High School Diploma or GED or equivalent

Preferred Qualifications

• 1 year or more of patient facing healthcare experience

Additional Job Standards

• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Flexibility to work overtime as needed
• Able to pass a standardized colorblindness test

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

PIR’s may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of your business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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