Patient Intake Representative

LCH Lab. Corp. of America Holdings; Clyde (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Labcorp is seeking a Patient Intake Representative to join our Somerset, NJ team. You will greet patients, assist with registration, enter demographics and billing data, and verify insurance.

This role supports a welcoming environment, handles appointments, collects payments, and helps coordinate specimen preparation. Strong data entry, customer service, and MS Office skills are valuable; bilingual in English/Spanish preferred.

Qualifications

• High school diploma or GED required; 1 year or more of customer service experience.
• Preferred bilingual English/Spanish; patient-facing healthcare experience a plus.
• Ability to work in a team and handle data entry and administrative tasks.

Responsibilities

• Schedule patient appointments and greet patients upon appointment arrival.
• Assist patients with registration and check-in procedures.
• Data entry of patient demographics and billing information; verify insurance coverage and collect/post payments.
• Collect and prepare specimens for testing when needed and coordinate with physicians offices.
• Monitor patient wait times and escalate issues to supervisor.
• Promote Labcorp patient services and manage office supplies.

Skills

Customer service

Data entry

MS Office

Team environment

Bilingual English/Spanish

Tools

MS Office

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Patient Intake Rep to join our team at in Somerset, NJ Work Schedule: Monday - Friday 6:30am - 3:00pm, with rotating Saturdays 7:00am - 11:00am

Job Responsibilities

• Schedule patient appointments and greet patients upon appointment arrival
• Ensure a welcoming environment for all patients and visitors
• Assist patients with registration and check in procedures
• Data entry of patient demographics and billing information
• Verification of insurance coverage and collect/post payments to patient accounts
• Collect and prepare specimens for testing and analysis when needed
• Call physician offices to confirm the accuracy of test orders
• Monitor and log patient wait times on a regular basis
• Notify the supervisor of any patient issues in a timely manner
• Promote and provide information about LabCorp patient services
• Manage office supplies to ensure proper inventory levels
• Open and close the office when required
• Perform administrative and clerical duties as necessary

Minimum Qualifications

• High School Diploma or GED or equivalent 1 year or more of customer service experience

Preferred Qualifications

• 6 months or more of patient facing healthcare experience Bilingual in English and Spanish

Additional Job Standards

• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Proficient in MS Office
• Flexibility to work overtime as needed
• Able to pass a standardized colorblindness test

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Pay Range: $17.75-24.00 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.