Patient Intake & Insurance Verification Specialist

Rotech Healthcare Inc.; Garden City (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health coverage

401(k) plan

Employee discounts

Job summary

Rotech Healthcare Inc. in the United States seeks a detail‑oriented Customer Service Representative to manage patient intake, verify insurance, and coordinate durable medical equipment and respiratory services.

You’ll be the first point of contact for patients and referral sources in a fast‑paced, patient‑centered environment, ensuring accurate intake and seamless coordination of care.

Qualifications

• High school diploma or GED required.
• Experience in home healthcare, medical billing, or patient intake preferred.
• Familiarity with insurance verification and reimbursement practices.

Responsibilities

• Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service.
• Maintain organized records and referral logs in compliance with standards.

Skills

Customer service

Insurance verification

Communication

Organizational skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Rotech Healthcare Inc. in the United States seeks a detail‑oriented Customer Service Representative to manage patient intake, verify insurance, and coordinate durable medical equipment and respiratory services.

You’ll be the first point of contact for patients and referral sources in a fast‑paced, patient‑centered environment, ensuring accurate intake and seamless coordination of care.