Patient Intake & Insurance Verification Specialist

MedWiz Pharmacy; Bardonia (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

MedWiz Pharmacy in Bardonia, NY is seeking a Healthcare Intake Specialist to support the onboarding of new patients by phone, verify demographics, insurance, billing, and authorization information, and enter required data into pharmacy systems.

The role ensures complete patient records before services begin and conducts outreach to patients or representatives while maintaining confidentiality and meeting quality and productivity targets.

Qualifications

• High school diploma or equivalent required.
• Excellent telephone communication and customer service.
• Detail-oriented with ability to learn intake and insurance procedures.
• Basic computer skills and ability to use pharmacy systems.

Responsibilities

• Call patients or representatives to explain the intake process.
• Verify demographic, contact, facility, and billing information.
• Verify authorization information as needed.
• Confirm where statements should be sent.
• Review and verify insurance and payer information.
• Enter and update patient information in systems.
• Follow up on missing or incomplete information.
• Maintain organized intake records and protect confidential data.
• Meet quality, productivity, and attendance targets.
• Escalate unresolved intake concerns.
• Perform other duties as assigned.

Skills

Phone communication

Customer service

Attention to detail

Data entry

Team collaboration

Education

High school diploma or equivalent

Job description

MedWiz Pharmacy in Bardonia, NY is seeking a Healthcare Intake Specialist to support the onboarding of new patients by phone, verify demographics, insurance, billing, and authorization information, and enter required data into pharmacy systems.

The role ensures complete patient records before services begin and conducts outreach to patients or representatives while maintaining confidentiality and meeting quality and productivity targets.