Patient Intake & Insurance Concierge

Paycom - ATS; Eagan (MN); On-site; USD 28,000 - 30,000; Full time

Job summary

Northwest Respiratory Services is seeking an Entry-level Patient Intake Specialist for its Eagan, MN location. This onsite role involves taking calls, verifying insurance, and setting up initial equipment orders with accuracy and care.

The ideal candidate will handle confidential information per HIPAA, stay punctual, and multitask effectively in a fast-paced office environment to deliver excellent customer service.

Qualifications

• Understanding of HIPAA laws to handle confidential personal and medical information.
• Ability to handle confidential information and maintain privacy.
• Strong attention to detail and accuracy in communications.
• Able to multitask in a fast-paced environment with high call volume.

Responsibilities

• Set up initial equipment and supply orders for new customers.
• Manage a high volume of calls and faxed orders accurately and promptly.
• Maintain relationships with branch managers, nursing home staff, and hospitals.
• Collaborate with other Intake Specialists to share best practices.

Skills

Telephone skills

Typing skills

Detail oriented

Multitasking

Empathy

HIPAA knowledge

Punctual reliability

Organizational skills

Job description

Northwest Respiratory Services is seeking an Entry-level Patient Intake Specialist for its Eagan, MN location. This onsite role involves taking calls, verifying insurance, and setting up initial equipment orders with accuracy and care.

The ideal candidate will handle confidential information per HIPAA, stay punctual, and multitask effectively in a fast-paced office environment to deliver excellent customer service.