Patient Intake Coordinator

Insight Global; Town of Texas (WI); Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare specialist group is seeking a Patient Intake Coordinator to manage patient registrations and consultations. This role involves handling around 40-50 calls daily, obtaining and inputting patient information, and ensuring eligibility and insurance verification. The ideal candidate will have 2+ years of healthcare experience and strong multitasking abilities. This remote position requires living in Texas and offers full-time employment.

Qualifications

• 2+ years of healthcare experience registering and scheduling patients.
• Experience verifying patient insurance and checking eligibility.
• Experience working in a call center environment and answering calls.

Responsibilities

• Handle calls to register and schedule new patients for consultations.
• Obtain patient records and input demographics into the system.
• Check patient eligibility and verify insurance.

Skills

Healthcare experience registering and scheduling patients

Verifying patient insurance

Call center experience

Attention to detail

Customer service experience

Education

HS diploma or GED

Tools

Athena

Care Navigation

Outlook

Teams

Job description

Client: Texas Oncology

Title: Patient Intake Coordinator

Duration: 3 months Contract to Hire

Location: Remote, Must live in Texas

Start date: ASAP (can give a 2 weeks notice)

Must Haves

• 2+ years of healthcare experience registering and scheduling patients
• experience verifying patient insurance and checking their eligibility
• experience working in a call center environment and answering calls from a queue
• strong attention to detail and ability to multitask
• customer service experience
• remote in Texas
• HS diploma or GED

Plusses

• experience with Athena or Leading Reach
• experience working for a urology office

Job Description

A cancer treatment specialist group is seeking a Patient Intake Coordinator to support our growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment. The new patient coordinator will obtain patient records, demographic information, referral information and input it into the system and schedule the patient for their initial consultation appointment with the provider. When inputting patient information, they will also check the patient’s eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top-tier customer service. In this role, you will be handling about 40-50 patient calls daily. This position is based in Texas and will be remote.

Systems

Care Navigation, Athena for Scheduling, Outlook, Teams

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care and Administrative and Support Services