New Patient Coordinator

Insight Global; Houston (TX); Remote; USD 42,000 - 56,000; Full time

Job summary

Insight Global is seeking a New Patient Coordinator to support cancer treatment patients. The role involves handling 40-50 daily calls to register patients, collect records and referrals, verify insurance, and schedule initial consultations.

Remote in Texas with need to reside in Texas; oncology and urology experience preferred, bilingual a plus. The successful candidate will multitask across systems, deliver top-tier customer service, and ensure accurate data input for patient scheduling and

Qualifications

• 2+ years of healthcare experience registering and scheduling patients.
• Experience verifying patient insurance and checking eligibility.
• Customer service experience.
• Remote in Texas (must reside in Texas).
• Urology experience.
• Oncology experience.
• Bilingual.
• Experience with Athena EHR system.

Responsibilities

• Handle about 40-50 patient calls daily to register and schedule for initial consultations.
• Collect patient records, demographics, and referral information, and input into the system.
• Verify insurance eligibility and schedule the patient for their initial appointment with the provider.

Skills

Healthcare registration scheduling

Insurance eligibility verification

Customer service

Remote in Texas

Urology experience

Oncology experience

Bilingual

Tools

Athena EHR

Job description

Job Description

A cancer treatment specialist group is seeking a New Patient Coordinator to support their growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment.The new patient coordinator will obtain patient records, demographic information, referral information and they will input it into the system and schedule the patient for their initial consultation appointment with the provider. When inputting patient information they will also check the patients eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top tier customer service. In this role you will be handling about 40-50 patient calls daily. This position is based in Texas and will be remote.

Skills and Requirements

• 2 + yrs of healthcare experience registering and scheduling patients
• Experience verifying patient insurance and checking their eligibility
• Customer Service experience
• Remote in Texas *(must reside in Texas)Urology Experience
• Oncology Experience
• Bilingual
• Experience with Athena

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].