Patient Insurance & Billing Liaison

Summit Spine & Joint Centers; Lawrenceville (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

Summit Spine & Joint Centers in Lawrenceville, GA is looking for a Financial Liaison. This full-time position requires strong customer service skills and the ability to educate patients about their financial obligations regarding treatment. Responsibilities include documenting patient communications, coordinating with the Insurance Authorization team, and facilitating meetings with insurance companies. Candidates should have a working knowledge of medical terminology and insurance plans, with proficiency in EMR systems being preferred.

Qualifications

• Detail oriented with excellent phone call diction.
• Must be able to problem-solve and multitask in a fast-paced practice.
• Extensive knowledge of copays, deductibles, and co-insurance.

Responsibilities

• Educate patients about payment responsibilities for surgical procedures.
• Document all communications with patients accurately.
• Coordinate with Insurance Verification and Authorization teams.

Skills

Excellent customer service skills

Bilingual (encouraged)

Attention to detail

Excellent verbal and written communication

Education

Working knowledge of medical terminology and insurance plans

Proficiency with EMR (EClinical Works)

1+ years of experience in a medical setting

Job description

Summit Spine & Joint Centers in Lawrenceville, GA is looking for a Financial Liaison. This full-time position requires strong customer service skills and the ability to educate patients about their financial obligations regarding treatment. Responsibilities include documenting patient communications, coordinating with the Insurance Authorization team, and facilitating meetings with insurance companies. Candidates should have a working knowledge of medical terminology and insurance plans, with proficiency in EMR systems being preferred.