Patient Information Concierge - Day Shift

adventhealth; Merriam (KS); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Shawnee Mission, Kansas, is hiring for a Full Time Day shift receptionist/front desk role. The position greets visitors, assists patients, relays information, and supports nurses and physicians to ensure smooth operations. It requires strong communication and a courteous, team-oriented approach.

Preferred candidates have a High School diploma and at least 1 year of related experience. Basic Life Support (BLS) certification is a plus.

Qualifications

• High school diploma or equivalent required (preferred).
• 1+ year of position-related experience preferred.

Responsibilities

• Welcomes visitors by greeting them in person or by telephone.
• Assists patients by responding to requests and obtaining needed services from nurses, physicians, and other team members.
• Provides information by answering inquiries, relaying calls, providing directions, and referring inquiries to nursing and physician staff.
• Listens attentively and provides information in a respectful manner to ensure understanding.
• Contributes to the team effort by accomplishing responsibilities as needed.
• Maintains department operations by following policies and procedures and reporting needed changes.
• Monitors stock to determine inventory levels, anticipates needed supplies, places and expedites supply orders, and verifies receipt of supplies.
• Keeps department equipment operational by following manufacturer’s instructions and established procedures, notifying appropriate departments when repairs are needed.
• Operates office equipment such as computers, fax machines, phone systems, copy machines, scanners, and label printers with skill and efficiency.
• Communicates clearly and effectively to customers and members of the healthcare team.
• Other duties as assigned.

Education

High School Grad or Equiv

Job description

AdventHealth in Shawnee Mission, Kansas, is hiring for a Full Time Day shift receptionist/front desk role. The position greets visitors, assists patients, relays information, and supports nurses and physicians to ensure smooth operations. It requires strong communication and a courteous, team-oriented approach.

Preferred candidates have a High School diploma and at least 1 year of related experience. Basic Life Support (BLS) certification is a plus.