Patient Growth Associate

Rios Center for Plastic Surgery; Edinburg (TX); On-site; USD 135,000 - 165,000; Full time

Job summary

Confia Plastic Surgery in McAllen, TX seeks a Patient Growth Associate to own the full patient growth engine outside the consultation room, driving new patient volume and revenue growth.

You will work with CRM tools, manage lead follow-up across Meta ads and social channels, coordinate appointment availability to maximize OR utilization, and seek community partnerships with leadership guidance. Bilingual English/Spanish preferred; experience in healthcare or aesthetics is a strong plus.

Qualifications

• Natural relationship builder with proactive, entrepreneurial mindset.
• Comfortable with CRM tools and data-driven growth.
• Strong English and Spanish communication.
• Healthcare, aesthetics, business development or patient relations background a plus.

Responsibilities

• Develop and execute business development strategies to drive new patient volume.
• Manage and reactivate existing patient database and oversee lead follow-up pipelines across Meta ads and social media.
• Coordinate appointment availability and scheduling to maximize OR utilization.
• Identify partnership and referral opportunities in the community.
• Bring creative ideas to leadership to grow the practice.

Skills

Relationship building

CRM tools

Bilingual English/Spanish

Proactive growth mindset

Tools

CRM software

Job description

Patient Growth Associate - Confia Plastic Surgery

McAllen, TX | Full Time | Base $52,000 | OTE up to $150,000

This is not a scheduling role. This is not a coordinator role. This is a growth role for someone who thinks like an entrepreneur, executes like an operator, and genuinely loves building relationships that drive results.

Who We Are

Confia Plastic Surgery is a premier transformation center in McAllen, TX with over 55 years of legacy and a mission to help patients reclaim their confidence. We are scaling fast, growing 30 percent year over year, and building the team that takes us to a nationally recognized brand. Every person we hire is a key piece of that story.

What You Will Do

You will report directly to Dr. Luis Rios and own the full patient growth engine outside the consultation room. That means developing and executing business development strategies to drive new patient volume, managing and reactivating our existing patient database, overseeing lead follow-up pipelines across Meta ads and social media channels, coordinating appointment availability and scheduling to maximize OR utilization, identifying partnership and referral opportunities in the community, and bringing creative ideas directly to leadership to grow the practice.

This role sits at the intersection of patient experience, business development, and operational execution. You will have a direct line to the physician CEO and your ideas will be heard and acted on.

What You Bring

You are a natural relationship builder who also loves digging into numbers and systems. You are proactive, not reactive. You do not wait to be told what to do, you see the opportunity and move toward it. You are comfortable with CRM tools, have strong communication skills in English and Spanish, and you get genuinely excited about helping people take a step that changes their life. Experience in healthcare, aesthetics, business development, or patient relations is a strong plus.

What We Offer

Base salary of $52,000 per year with on target earnings above $150,000 through a performance structure tied directly to patient growth and revenue outcomes. You will work directly alongside the physician CEO, have real influence over the direction of the practice, and be part of a team that celebrates every win together.

This is a rare opportunity to step into a high-visibility growth role at a practice that is building something the region has never seen before.