Aesthetic Plastic Surgery Front Desk Concierge

PBS Vectors Consulting LLC; Frisco (TX); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

PBS Vectors Consulting LLC in Frisco, TX is seeking a reliable Front Desk Concierge Receptionist to support both surgical and aesthetic services, manage patient check-in, schedule consultations, and coordinate follow-ups.

The role requires polished professional demeanor, strong communication, and teamwork in a fast-paced, in-person clinic. Benefits include health/dental/vision, PTO, holidays, and performance-based bonuses.

Qualifications

• 2+ years of front desk or customer service in med spa, aesthetics, or plastic surgery.
• Polished professional appearance and communication.
• Strong communication with patients and staff.

Responsibilities

• Greet patients and manage reception area.
• Schedule plastic surgery consultations, pre- and post-operative visits.
• Answer calls, coordinate scheduling, and communicate with patients.
• Restock supplies and keep the clinical environment clean and organized.
• Collaborate with team to ensure smooth daily operations.

Skills

Front desk

Customer service

Communication skills

Spanish language

Tools

Symplast EMR

Allé

Aspire

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Our privately owned Plastic Surgery practice located in Frisco is seeking a reliable, motivated Front Desk Concierge Receptionist to join our clinical team. Practice details will be shared later in the interview process as part of a selective hiring process focused on excellence in patient care, attention to detail & telephone elegance.

Our practice serves patients from the Dallas-Fort Worth area as well as from across the country, offering highly personalized care in a thoughtfully designed clinical environment. We take pride in running an organized, efficient practice where patients feel comfortable and well cared for at every visit.

This role is best suited for an individual who takes initiative, enjoys a steady pace, self driven, and wants to be part of a patient-focused practice.

Compensation & Growth

• Competitive hourly pay based on experience
• Paid Federal Holidays: 6 days
• Paid Time Off (PTO): 10 days
• Health, dental & vision insurance
• Opportunities for performance-based bonuses
• Potential for professional growth and expanded responsibility within the practice

Schedule

• Full-time position: 5 days per week (Monday-Friday)
• Practice hours are Monday-Thursday, with Friday by appointment only
• Occasional availability for Saturdays may be required for pre-scheduled appointments serving select patients

Position Overview

As our Front Desk Concierge Receptionist, you will support both the surgical and aesthetic sides of the practice and be closely involved in day-to-day operations, including:

• Patient reception and communication
• Scheduling plastic surgery consultations, pre-operative visits, and post-operative follow-ups
• Answering phone calls, coordinating scheduling needs, and communicating with patients as appropriate
• Administrative duties restocking supplies, and helping maintain a clean, organized clinical environment
• Pitching in where needed to help the day run smoothly as part of a collaborative team

Most days are busy but well organized, and the team works together to keep things running smoothly. We value reliability, follow-through, and taking pride in your work.

Requirements

• Personable, polished professional appearance and communication style
• Strong communication skills and a friendly, professional demeanor
• Comfortable communicating professionally with patients, providers, and team members in person and by phone
• Organized, dependable, and able to multitask in a fast-paced environment
• Discretion and respect for patient privacy are essential
• Comfortable taking initiative and working as part of a team
• Strong knowledge of aesthetic treatments and products
• Prior experience in front desk or customer service in a med spa, aesthetics, or plastic surgery setting is required (2 years minimum)

Upper end of pay scale requirements:

• Current experience with Symplast EMR
• Advanced proficiency in listening, speaking, reading, and writing Spanish
• Proficient navigating Allé and Aspire practice Rewards

Job Type: Full-time

Work Location: In person