Patient Front Desk Specialist - Urgent Care (Full-Time)

Baptist Health Urgent Care; Searcy (AR); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

Job summary

Baptist Health Urgent Care in North Little Rock, AR is seeking experienced Medical Receptionists to join our team. You will greet patients, activate files, and support both patients and clinical staff during busy shifts.

Responsibilities include handling calls, registering patients, collecting insurance information, posting payments, and maintaining a clean, safe environment while adhering to Health and safety procedures.

Qualifications

• High school diploma or equivalent is required.
• Familiarity with basic computer software and the ability to learn electronic medical records is required.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Customer service

Phone handling

Data entry

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Basic computer software

Job description

Baptist Health Urgent Care in North Little Rock, AR is seeking experienced Medical Receptionists to join our team. You will greet patients, activate files, and support both patients and clinical staff during busy shifts.

Responsibilities include handling calls, registering patients, collecting insurance information, posting payments, and maintaining a clean, safe environment while adhering to Health and safety procedures.