Patient Experience Front Desk Specialist

Baptist Health Urgent Care; Maumelle (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

and MORE!

401K plan with company contribution

Job summary

Baptist Health Urgent Care is seeking experienced Medical Receptionists to join our team in North Little Rock, AR. The Medical Receptionist will greet patients, activate patient files and provide support to patients and medical staff.

Responsibilities include answering phones, processing registrations, checking in/out patients, collecting insurance information, handling payments, and maintaining a professional office environment. Full-time with rotating 36–40 hour weeks and weekend shifts.

Qualifications

• Knowledge of basic computer software and the ability to learn electronic medical records.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

Skills

Basic computer skills

EMR knowledge

Medical office experience

Education

High school diploma or equivalent

Job description

Baptist Health Urgent Care is seeking experienced Medical Receptionists to join our team in North Little Rock, AR. The Medical Receptionist will greet patients, activate patient files and provide support to patients and medical staff.

Responsibilities include answering phones, processing registrations, checking in/out patients, collecting insurance information, handling payments, and maintaining a professional office environment. Full-time with rotating 36–40 hour weeks and weekend shifts.