Patient Food Services Manager 2

Sodexo Group; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Sodexo is seeking a Patient Services Manager 2 for SSM Health St. Mary's Hospital in Madison, WI. This role focuses on enhancing patient satisfaction through effective management of dining services and leadership development. A competitive benefits package and a sign-on bonus of $3,000 are offered.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Tuition Reimbursement

Qualifications

• 2 years of management experience required.
• 2 years in food or culinary services including various areas such as catering and institutional services.

Responsibilities

• Evaluate and develop service levels for the overall Patient Services Program.
• Oversee Sodexo’s Patient Dining Program and daily meal rounding.
• Perform tray assessments to ensure food quality and accuracy.

Skills

Leadership

Communication

Management

Education

Associate's Degree

Job description

Role Overview

Grow your career and develop a team that shares your desire to make a difference!

Sodexo is seeking aPatient Services Manager 2at SSM Health St. Mary's Hospitallocated inMadison, WI.This position offers great work-life balance working a typical opening shift.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Incentives

$3,000 Sign-On Bonus!

What You'll Do

• evaluate and develop service levelsfor the overall Patient Services Program targeted to exceed patient and customer satisfaction;
• oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
• perform tray assessments to ensure food quality and presentation and tray accuracy;
• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
• perform management functions that include direct supervision of hourly associates including employee development.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in healthcare.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degreeor equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.