Patient Food Services Host Relief

AdventHealth; Mission (KS); On-site; USD 28,000 - 35,000; Part time

Job summary

AdventHealth seeks a Patient Food Services Host Relief to join their team in Mission, Kansas. This role involves serving patients, ensuring compliance with dietary standards, and delivering high-quality customer service. Ideal candidates will possess a high school education and skills in customer service and communication.

Benefits

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• High School education or equivalent preferred.
• Servsafe certification preferred.

Responsibilities

• Serve patients by taking menu orders both in person and over the phone.
• Assemble trays and deliver food to patients.

Skills

Customer Service

Attention to Detail

Communication

Education

High School education or equivalent

Servsafe certification

Job description

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Patient Food Service Host Relief - AdventHealth Shawnee Mission

All the benefits and perks you need for you and your family:

• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Providing faith-based, whole person care to Kansas City since 1962
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time

Shift: Days

Location: 9100 W. 74th Street, Mission, KS 66204

The Community You’ll Be Caring For

At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.

The Role You’ll Contribute

The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts.

The Value You’ll Bring To The Team

• Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account.
• Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process.
• Assembles trays per therapeutic diet guidelines and the established presentation standards.
• Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed.
• Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery
• Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department.
  
  

Qualifications

The expertise and experiences you’ll need to succeed:

• High School education or equivalent preferred
• Servsafe certification preferred
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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