Host

Macaroni Grill; McAllen (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Romano's Macaroni Grill is seeking a Host/Hostess to join their team in McAllen, Texas. The role involves greeting guests, managing seating, and ensuring customer satisfaction during busy shifts. Candidates should possess strong customer service skills and the ability to thrive under pressure, with opportunities for career growth and a friendly work environment.

Benefits

Competitive pay

Flexible Schedules

Discounted Meals

Career Growth

Friendly Co-workers

Qualifications

• Must be able to provide top-notch customer service in a fast-paced environment.
• Restaurant experience is a plus.
• Able to work in a standing position for long periods.

Responsibilities

• Greet guests as they enter and manage the waiting list.
• Seat guests at tables or in waiting areas.
• Engage with guests to ensure satisfaction with food and service.

Skills

Customer service

Positive attitude

Ability to work under pressure

Job description

Romano's Macaroni Grill is looking for Host/Hostess to join our team!

You will greet guests as they enter and show them to their table or the waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Benefits:

• Competitive pay
• Flexible Schedules
• Discounted Meals
• Career Growth
• Friendly Co-workers

Requirements:

• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.

Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Romano's Macaroni Grill is looking for Host/Hostess to join our team!

You will greet guests as they enter and show them to their table or the waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Benefits:

• Competitive pay
• Flexible Schedules
• Discounted Meals
• Career Growth
• Friendly Co-workers

Requirements:

• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.

Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.